Post Office Lead - Retail & Customer Service

Shoppers Drug Mart Inc.; City of Leduc; On-site; CAD 22,000 - 25,000; Part time

Benefits offered by this job

Purchase discount program

Online learning through Academy

Job summary

Shoppers Drug Mart Inc. in Leduc, Alberta is seeking a part-time Post Office Associate to deliver full-service retail postal services, including courier items, postal boxes, and money transfers, while helping customers and maximizing department performance.

You will lead by example, interview and coach staff, ensure cash-handling accuracy, train team members, and maintain store standards, with a focus on exceptional service and loss-prevention compliance.

Qualifications

• Experience with retail and cash handling.
• Superior interpersonal skills.
• Efficient time management ability.
• Strong verbal and written communication skills.
• Effective organization and planning skills.
• Commitment to providing exceptional customer service.

Responsibilities

• Leads by example and ensures staff meet store standards.
• Interviews and recommends final candidates for hiring.
• Trains employees and provides ongoing coaching.
• Assists with performance reviews for Post Office cashier staff.
• Ensures exceptional customer service beyond expectation.
• Maintains loss prevention procedures and parcel checks.

Skills

Retail experience

Cash handling

Interpersonal skills

Time management

Communication

Job description

Shoppers Drug Mart Inc. in Leduc, Alberta is seeking a part-time Post Office Associate to deliver full-service retail postal services, including courier items, postal boxes, and money transfers, while helping customers and maximizing department performance.

You will lead by example, interview and coach staff, ensure cash-handling accuracy, train team members, and maintain store standards, with a focus on exceptional service and loss-prevention compliance.