Portfolio Revenue Manager

InterContinental Hotels Group; Ontario; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player in hospitality is seeking a skilled revenue management professional to lead strategic initiatives across hotel locations. This role involves analyzing market trends, developing innovative pricing strategies, and coaching teams to maximize revenue streams. Join a company that values inclusivity and growth, offering a supportive environment where your expertise can make a significant impact. If you're passionate about driving performance and enhancing guest experiences, this opportunity is perfect for you.

Benefits

Flexible working arrangements

Health benefits

Training and development programs

Inclusive company culture

Qualifications

• 8-10 years of experience in hotel operations or revenue management.
• Proficient in revenue management systems and hotel pricing concepts.

Responsibilities

• Manage revenue-related strategies for hotels, focusing on pricing and demand analysis.
• Facilitate training and communication of revenue management projects.

Skills

Revenue Management

Hotel Operations

Project Management

Analytical Skills

Effective Communication

Conflict Resolution

Market Trend Awareness

Training and Development

Education

Bachelor's Degree in Hotel Management

Bachelor's Degree in Business

Bachelor's Degree in Marketing

Tools

CONCERTO - GRS

N2PRICING

Job description

Hotel Brand:
Location: Mexico, Guadalajara

Direct key global revenue management projects and initiatives to the hotel community through partnerships with operations and Revenue Management teams that work directly with hotels. Participate in developing key global revenue management initiatives as the voice of the hotel community, providing ongoing feedback to Americas revenue management leadership to ensure successful adoption. Manage the development, implementation, and assessment of revenue-related strategies for hotels in an assigned region, covering pricing, demand analysis, yield management, market segmentation, business mix optimization, and selling strategies in line with company policies and industry best practices. Support regional teams and hotels by offering revenue management strategies and tactics to maximize revenue and profit streams. Provide direct support to Company Managed Hotels (CMH) to enhance performance metrics.

Drive the development, implementation, and operation of strategic and tactical programs to enhance revenue management services and deliver competitive advantage. Responsible for performance analysis, process evaluation, budgeting, training, and deployment of resources to meet strategic goals.

Key Accountabilities

1. Facilitate communication and training of revenue management projects and initiatives to the hotel community via HPS area teams and operational partners.
2. Provide feedback to global revenue management to ensure initiatives are effectively adopted.
3. Implement brand and regional pricing, yield, and selling strategies; explore new revenue opportunities; ensure hotel needs and revenue improvements are incorporated into system enhancements.
4. Maintain relationships between teams, Revenue Management Services, and HPS, ensuring strategic communication and resolution of conflicts.
5. Develop and manage revenue management systems and best practices for applicable brands and regions, supporting hotels in maximizing system utilization.
6. Analyze revenue strategies focusing on key markets to identify opportunities for increasing revenue and profit.
7. Support regional marketing and product initiatives as needed.
8. Coach and develop team members and revenue management staff, providing guidance to meet goals.
9. Work with internal departments to escalate issues and trends, ensuring resolution.
10. Visit hotels periodically to assist in training and problem resolution.
11. Create innovative revenue strategies to support franchise performance.
12. Lead strategic communication and implementation of new initiatives at hotel locations.
13. Promote effective ways of working within the operating model.
14. Drive revenue performance and meet key metrics.
15. Collaborate on market analysis, trend research, and strategic planning.
16. Present findings and strategies at leadership and regional meetings.
17. Manage functions within budget, establishing standards and procedures.

Key Skills & Experiences

Education: Bachelor's Degree in Hotel Management, Business, Statistics, Marketing, Finance, or equivalent experience.

Experience: 8-10 years in hotel operations, revenue management, or consulting, with proficiency in reservation and revenue management systems like CONCERTO - GRS and N2PRICING, and knowledge of hotel pricing and yield management concepts.

Technical Skills and Knowledge:

• Project management of large-scale initiatives.
• Effective communication skills for diverse audiences.
• Relationship management with leadership and hotel partners.
• Conflict resolution and negotiation skills.
• Market trend awareness and revenue driving ability.
• Expertise in hotel pricing, yield management, and sales strategies.
• Experience in training and development programs.
• Strong analytical skills for strategic decision-making.
• Attention to detail and multitasking ability.
• Knowledge of IHG systems and training programs is helpful.

Who we are

At IHG Hotels & Resorts, we deliver True Hospitality for Good globally, with over 6,000 hotel destinations. We foster a culture of support, inclusion, and growth, offering flexible working arrangements, benefits, and opportunities to make a difference. Our mission is to create inclusive teams where everyone can belong, grow, and contribute. We are committed to equal employment opportunities and welcoming diverse backgrounds and perspectives.

If you believe you're a great fit even if you don't meet every requirement, click 'Apply' and start your journey with us today.