Popeyes Manager

Popeyes Louisiana Kitchen, Inc.; Niagara Falls; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Popeyes training

Growth opportunities into management

Flexible scheduling

Employee meal discounts

Supportive team environment

Job summary

Popeyes Louisiana Kitchen, Inc. is seeking a hands-on Shift Supervisor in Canada to lead our team across busy shifts. You will work with the Restaurant Manager to run daily operations, ensure high standards, and guarantee guest satisfaction during rush periods.

You will train teammates on duties, food safety, and sanitation while maintaining quality, speed, and cleanliness. This role requires strong leadership, reliability, and the ability to work flexible hours, including weekends and holidays.

Qualifications

• 1+ year in fast food or restaurant experience; supervisory experience a plus.
• Able to stay calm and make quick decisions in a fast-paced setting.
• Strong leadership and communication skills required.
• Legally eligible to work in Canada.

Responsibilities

• Run shifts with focus on smooth operation during rushes.
• Assign stations and coordinate front counter, drive-thru and kitchen staff.
• Train new team members on duties, food safety and sanitation.
• Ensure food quality, speed of service and cleanliness meet standards.
• Handle guest concerns and complaints professionally.
• Oversee cash handling, POS, cash drawer counts and deposits.
• Track inventory, waste and supply needs, help with ordering.
• Assist with scheduling and ensure shifts are properly staffed.
• Complete opening/closing checklists and shift reports.
• Enforce health and safety rules at all times.
• Lead by example and step into any station when needed.

Skills

Leadership

Communication

Calm under pressure

Cash handling

Education

High school diploma

Tools

POS familiarity

Job description

Shift Supervisor – Popeyes Louisiana Kitchen.

Full-time / Part-time.

About Us:

Popeyes is known for bold Louisiana-style flavour and great guest service. We're looking for a confident, hands-on Shift Supervisor to lead our team and run smooth, high-energy shifts.

About the Role:

Our Shift Supervisors work with the Restaurant Manager to run daily operations. You'll lead the team on shift, keep standards high, and make sure every guest leaves happy.

Responsibilities:

• Run shifts smoothly and keep the team on task during rushes.
• Assign stations and coordinate front counter, drive-thru and kitchen staff.
• Train new team members on job duties, food safety and sanitation.
• Make sure food quality, speed of service and cleanliness meet Popeyes standards.
• Handle guest concerns and complaints professionally.
• Oversee cash handling, POS, cash drawer counts and deposits.
• Track inventory, waste and supply needs, and help with ordering.
• Help with scheduling and making sure shifts are properly staffed.
• Complete opening/closing checklists and shift reports.
• Make sure health and safety rules are followed at all times.
• Lead by example and step into any station when needed.

Requirements:

• 1+ year of fast food or restaurant experience (supervisory experience is an asset).
• High school diploma or equivalent.
• Food Handler Certificate (or willing to get one).
• Strong leadership and communication skills.
• Able to stay calm and make decisions in a fast-paced environment.
• Comfortable with cash handling and basic math.
• Available for opening, closing, weekend and holiday shifts.
• Reliable and punctual.
• Legally eligible to work in Canada.

What We Offer:

• Certified Popeyes training.
• Room to grow into Assistant Manager and Restaurant Manager roles.
• Flexible scheduling.
• Employee meal discounts.
• A supportive, team-focused workplace.