Police Clerk — Front Desk & Records for RCMP Support

Regional Municipality of Wood Buffalo; Fort McMurray; Presencial; CAD 60.000 - 71.000; Jornada completa

Descripción de la vacante

Regional Municipality of Wood Buffalo seeks a Police Clerk to handle public enquiries and provide administrative support to RCMP and Bylaw members in Fort McMurray. Responsibilities include data entry, document preparation, records checks, and front-counter service.

The role requires a Business Administration certificate and at least two years of clerical experience, with knowledge of RCMP policies and proficiency in Microsoft Office. Flexibility for rotating shifts is expected.

Formación

• Certificate in Business Administration, Office Administration, Legal Administration, Criminal Law, Policing, Paralegal or related field.
• Two years of experience in a fast paced, responsible clerical support position.
• Previous RCMP or police agency experience and radio experience are assets.

Responsabilidades

• Record data and complete queries on multiple systems.
• Respond promptly to enquiries and provide information or assistance.
• Collect information to initiate investigations and process paperwork.
• Accept and process Criminal Record Check applications upon receipt.
• Answer multi-line telephone, providing information per RCMP and municipal policies.
• Transcribe audio and videotaped statements.
• Prepare court, release, and other related documents.
• Record and prepare minutes of meetings.
• Maintain radio communication with RCMP/Bylaw members.
• Prepare, receive, and distribute mail and supplies.
• Provide customer services and cash handling at the front counter.
• Assist with orientation and training of detachment staff.
• Prepare and maintain training manuals and job processes binders.
• Provide assistance to other units as required.
• Perform other related duties as required.

Conocimientos

Independent work

Team collaboration

Discretion and confidentiality

Customer service

Microsoft Office proficiency

Educación

Certificate in Business Administration

Two years clerical experience

Herramientas

Microsoft Office

Descripción del empleo

Regional Municipality of Wood Buffalo seeks a Police Clerk to handle public enquiries and provide administrative support to RCMP and Bylaw members in Fort McMurray. Responsibilities include data entry, document preparation, records checks, and front-counter service.

The role requires a Business Administration certificate and at least two years of clerical experience, with knowledge of RCMP policies and proficiency in Microsoft Office. Flexibility for rotating shifts is expected.