Detachment Clerk — RCMP Admin & Frontline Support

City of Leduc; City of Leduc; On-site; CAD 59,000 - 74,000; Full time

Benefits offered by this job

Health, dental and wellness benefits

Local Authorities Pension Plan (LAPP)

Recreation pass

Vacation entitlements

Free employee parking

Job summary

City of Leduc is hiring a permanent full-time Detachment Clerk for the RCMP Administration, offering 37.5 hours per week and evening/weekend availability. You will provide essential administrative and operational support at the detachment, handling confidential information and frontline customer service.

The role requires a high school diploma plus related college training and at least three years of relevant admin experience, with asset-like experience in PROS/CPIC/JOIN/PAT.

Qualifications

• High School Diploma and completion of a related diploma training program at a college or technical school.
• Minimum of three years’ relevant administrative experience.
• Experience in an automated law enforcement environment (PROS/CPIC/JOIN/PAT) is an asset.
• Knowledge of RCMP, judicial court or legal systems is desirable.
• Experience with financial support services (monies collection/recording) is required.
• Attention to detail and discretion managing confidential information.
• Excellent interpersonal and written/verbal communication for teamwork and service.

Responsibilities

• Front counter services: greet the public, process complaints, vehicle collisions, records checks, fingerprinting.
• Review investigational databases and ensure policy compliance.
• Support officers via police radio and priority matters requiring intervention.
• Provide admin support for hearing packages, court disclosure, data entry.
• Use CPIC for messaging and data entry, maintain records and verification of files.
• Court liaison duties and disclosure handling with prosecutors and partners.
• Support Community Peace Officer Program administration.

Skills

Attention to detail

Interpersonal & communication skills

Discretion

Education

High School Diploma with related diploma training

Tools

PROS

CPIC

JOIN

PAT

Job description

City of Leduc is hiring a permanent full-time Detachment Clerk for the RCMP Administration, offering 37.5 hours per week and evening/weekend availability. You will provide essential administrative and operational support at the detachment, handling confidential information and frontline customer service.

The role requires a high school diploma plus related college training and at least three years of relevant admin experience, with asset-like experience in PROS/CPIC/JOIN/PAT.