PM Parts Advisor - Calmont Truck Center Edmonton

NationaLease; Edmonton; Hybrid; CAD 38.000 - 52.000; Vollzeit

Zusammenfassung

Calmont Truck Centre Edmonton is seeking a PM Parts Advisor for afternoon shifts, Monday to Friday, with on-call rotation. The role focuses on managing parts inventories and assisting customers in selecting the right parts and solutions.

The successful candidate will handle inquiries via multiple channels, work to increase sales through cross-selling, and maintain precise records. A team-oriented, detail-focused individual with good communication will thrive.

Qualifikationen

• High School Diploma or GED.
• 1–2 years related industry experience.
• CDK experience and dealership experience are assets.
• Familiarity with MS Word and Excel.
• Strong customer service, troubleshooting and communication skills.
• Self-starter who can prioritize and organize workload.
• Team mentality and attention to detail.

Aufgaben

• Manage and dispense parts inventories.
• Handle incoming parts inquiries via phone, email or in person.
• Determine customer requirements to recommend products and solutions.
• Increase sales through cross-selling and up-selling, add-on sales and promotions.
• Process orders, quotes and returns accurately.
• Maintain records of discussions and correspondence with customers.
• Perform weekly, monthly and yearly inventory counts.

Kenntnisse

Customer service

Troubleshooting

Communication

Prioritization

Team player

Attention to detail

Ausbildung

High School Diploma or GED

Tools

CDK

MS Word

Excel

Jobbeschreibung

PM Parts Advisor - Calmont Truck Center Edmonton

In 1944, a group of regional truck lease company owners met in Chicago to discuss how they could work together to provide maintenance for one another as their trucks began to travel across the country. From that meeting, NationaLease was born. Today, maintenance and the technicians who provide it still form the backbone of the NationaLease system. We are looking to strengthen our team with people who share our passion for providing a high level of quality and service to our customers. If you are that sort of person, we’d love to hear from you. Additional information can be found on our website at http://www.nationalease.com . You can also follow us on Twitter and Facebook .

We are the best at what we do so what are you waiting for?

The Calmont Group is growing and we would love for you to come and grow with us!

In business for nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton, Alberta, Calmont Group is comprised of Calmont Leasing Ltd., Calmont Truck Centre Ltd., Calmont Equipment Ltd., and Carter Lease and Rentals.

What You’ll Do

This posting is for afternoons only. Noon to 9 pm Monday to Friday and you will be on call rotation.

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from organized and team-oriented individuals who are looking for a career as a Parts Advisor at Calmont Truck Centre Location Edmonton, AB.

As a Parts Advisor, you will manage and dispense parts inventories. Other job duties will include, but are not limited to:

• Handling incoming parts inquiries from internal and external customers via phone, email or in person.
• Determining customer requirements and expectations in order to recommend specific products and solutions.
• Recommending alternate products based on cost, availability or specifications.
• Increasing sales and average order size by means of cross-selling, up-selling, add-on-sales and offering promotional sale items.
• Accurately processing customer transactions such as orders, quotes or returns.
• Maintaining accurate records of discussions or correspondence with customers.
• Performing weekly cycle counts as well as monthly and yearly inventory counts.
• Apply core standards to returns; classify cores according to vendor programs.
• Performing other related duties as assigned.

What We’re Looking For

DESIRED SKILLS AND EXPERIENCE

• High School Diploma or GED.
• Minimum of 1-2 years related industry experience.
• Previous CDK experience and Dealership experience are an asset.
• Knowledge and experience with MS Word and Excel.
• Strong customer service, troubleshooting and communication skills, with experience analyzing and resolving customer service and client issues.
• Self-starter with the ability to prioritize and organize workload.
• Team mentality required.
• Excellent attention to detail with a sense of urgency to meet tight deadlines.

WHY YOU SHOULD APPLY

If you enjoy working in a fast-paced environment and believe in providing excellent customer service, then this may be the opportunity for you! At Calmont we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first class benefits package for the correct individual.