Parts Advisor -- Bobcat of Red Deer.

NationaLease; Red Deer; Híbrido; CAD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company events

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

RRSP match

Vision care

Descripción de la vacante

Calmont Equipment in Red Deer is seeking a Parts Advisor for Bobcat of Red Deer. You will manage and dispense parts inventories and assist customers with product selection, pricing and returns.

We will train the right applicant who shows organization and a customer‑driven attitude. You will handle inquiries by phone, email or in person, recommend alternatives, process orders, and keep accurate records while supporting inventory counts.

Formación

• High School Diploma or GED.
• Minimum of 2 years related industry experience.
• Knowledge and experience with MS Word and Excel.
• Strong customer service, troubleshooting and communication skills, with experience analyzing and resolving customer service and client issues.
• Experience with CDK software needed.
• Self-starter with the ability to prioritize and organize workload.
• Excellent attention to detail with a sense of urgency to meet tight deadlines.

Responsabilidades

• Handling incoming parts inquiries from internal and external customers via phone, email or in person.
• Determining customer requirements and expectations in order to recommend specific products and solutions.
• Recommending alternate products based on cost, availability or specifications.
• Increasing sales and average order size by means of cross-selling, up-selling, add-on-sales and offering promotional sale items.
• Accurately processing customer transactions such as orders, quotes or returns.
• Maintaining accurate records of discussions or correspondence with customers.
• Performing weekly cycle counts as well as monthly and yearly inventory counts.
• Apply core standards to returns; classify cores according to vendor programs.
• Reviewing overall costs and help manage the fleet.
• Performing other related duties as assigned.

Conocimientos

Customer service

MS Word

MS Excel

CDK software

Organizational skills

Attention to detail

Communication skills

Troubleshooting

Educación

High School Diploma or GED

Herramientas

CDK software

Descripción del empleo

In 1944, a group of regional truck lease company owners met in Chicago to discuss how they could work together to provide maintenance for one another as their trucks began to travel across the country. From that meeting, NationaLease was born. Today, maintenance and the technicians who provide it still form the backbone of the NationaLease system. We are looking to strengthen our team with people who share our passion for providing a high level of quality and service to our customers. Additional information can be found on our website at http://www.nationalease.com . You can also follow us on Twitter and Facebook .

We are the best at what we do so what are you waiting for?

In business for nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the diverse needs of our customers. Headquartered in Edmonton, Alberta, Calmont Group is comprised of Calmont Leasing Ltd., Calmont Truck Centre Ltd., Calmont Equipment Ltd., and Carter Lease and Rentals.

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

What You’ll Do

ABOUT THE ROLE

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates. We are currently accepting resumes from organized and team-oriented individuals who are looking for a career as a Parts Advisor at our at our Calmont Equipment location - Bobcat of Red Deer.

We are willing to train the right applicant who is looking for a career in parts.

As a Parts Advisor, you will manage and dispense parts inventories. Other job duties will include, but are not limited to:

• Handling incoming parts inquiries from internal and external customers via phone, email or in person.
• Determining customer requirements and expectations in order to recommend specific products and solutions.
• Recommending alternate products based on cost, availability or specifications.
• Increasing sales and average order size by means of cross-selling, up-selling, add
  on-sales and offering promotional sale items.
• Accurately processing customer transactions such as orders, quotes or returns.
• Maintaining accurate records of discussions or correspondence with customers.
• Performing weekly cycle counts as well as monthly and yearly inventory counts.
• Apply core standards to returns; classify cores according to vendor programs.
• Reviewing overall costs and help manage the fleet.
• Performing other related duties as assigned.

What We’re Looking For

DESIRED SKILLS AND EXPERIENCE

• High School Diploma or GED.
• Minimum of 2 years related industry experience.
• Knowledge and experience with MS Word and Excel.
• Strong customer service, troubleshooting and communication skills, with experience analyzing and resolving customer service and client issues.
• Experience with CDK software needed.
• Self-starter with the ability to prioritize and organize workload.
• Excellent attention to detail with a sense of urgency to meet tight deadlines.

WHY YOU SHOULD APPLY

At Calmont, we believe in a healthy work-life balance and we are pleased to offer a competitive compensation package, along with a first class benefits package for the correct individual.