PM dispatcher

Dynamics ATS; Pointe-Claire; On-site; CAD 59,000 - 72,000; Full time

Benefits offered by this job

Group insurance

RRSP matching

Job summary

Ekkinox, an affiliate of DRAKKAR, is seeking a dispatcher for our afternoon PM shift in Pointe-Claire, QC. You will coordinate city and highway drivers, plan schedules, and maintain service quality to support our transportation operations.

The role requires at least 2 years of dispatch experience in transportation, strong English and French communication, and proficiency with MS Office; AS400 is a plus. On-site, Mon-Fri, 2:00 PM–10:30 PM, with group insurance after probation.

Qualifications

• At least 2 years of dispatch experience in transportation.
• Strong English and French communication skills.
• Able to work with customers, drivers, and dispatch teams.
• Knowledge of tractors and trailers and weight restrictions.
• Proficient with MS Office; AS400 is a plus.

Responsibilities

• Driver coordination: Schedule and manage PM shift drivers.
• Operations Oversight: Monitor freight deliveries and address exceptions.
• Dispatch drivers per cut-off times and delivery appointments.
• Maintain open communication with all departments.
• Resolve service-related issues from order to delivery.
• Inform drivers of special delivery requirements.
• Perform other dispatch and logistics duties as required.

Skills

Dispatch experience

Bilingual EN/FR

Customer service

Communication

Logistics coordination

Time management

Tractors & trailers knowledge

MS Office

Knowledge of weight restrictions

Tools

AS400

MS Office

Job description

Trusted in aerospace, defence, and ground transportation, Ekkinox, an affiliate of DRAKKAR, combines proven expertise with more than 700 employees and long-standing client relationships across the industries it serves.

Through flexible delivery models, Ekkinox leverages the warehouse operations of Ekkinox Technical & Logistics Services or deploys Ekkinox teams on-site at client facilities. The capabilities of both Ekkinox affiliates cover the full logistics lifecycle, from warehousing and transportation to freight handling, packaging, kitting, and final shipment coordination.

JOB DESCRIPTION

Ekkinox is seeking an experienced dispatcher in transportation for our afternoon LTL operations. The terminal is located in Pointe-Claire, QC. The role involves managing the city and highway drivers, planning schedules, and maintaining service quality.

RESPONSIBILITIES AND REQUIREMENTS

• Driver coordination: Schedule and manage drivers for the PM shift drivers, ensuring efficiency and well-being.
• Operations Oversight: Monitor Freight deliveries, address exceptions and update management
• Dispatch drivers based on cut-off times and delivery appointments
• Keep open communication with all departments as required
• Resolve all service-related issues from order to final delivery
• Inform drivers of any special delivery requirements, such as pump truck, hard hats etc.
• Perform other related tasks as assigned or required by the operations manager
• Other duties related to dispatch and logistics
• Candidate must have at least 2 years of dispatch experience in the transportation industry
• Good communication skills in both English and French are required, due to the driver and customer base
• Ability to deal with customers, drivers, central dispatch, dock and other terminals
• Knowledge of equipment-tractors and trailers, including weight restrictions
• Strong multitasking abilities; analyze client needs and provide effective solutions
• Proficient in MS Office(Word, Excel and PowerPoint)
• AS400 experience is an asset

OFFER AND BENEFITS

• Salary $65,000/Annum
• Full-time, permanent, on-site position
• Mon to Fri schedule, shift from 2:00 PM to 10:30 PM
• Weekly pay by direct deposit
• Group insurance after 3 months of probation
• RRSP with matching employer contribution

Accessibility & Inclusion

We are committed to an inclusive, barrier-free recruitment and selection process. Applicants who require accommodation at any stage are encouraged to notify us confidentially at [e-mail].

This posting is for an existing vacancy