Plumbing Coordinator: Detail-Driven Scheduler

Atlas Care Heating & Air Conditioning; Oakville; On-site; CAD 50,000 - 65,000; Full time

Job summary

AtlasCare seeks a highly organized Plumbing Coordinator to manage scheduling, permits, and customer communications within our plumbing department. You will handle dispatching, parts ordering, and records, ensuring accurate and timely service delivery.

The ideal candidate will have a Secondary School Diploma, 2–3 years in admin, and strong MS Office skills, with plumbing or Service Titan experience considered an asset. This is an on-site role in Ontario with growth potential.

Qualifications

• Secondary School Diploma required.
• 2–3 years experience in an administrative function.
• Proficiency in MS Word and Excel.
• Experience in plumbing is an asset.
• Experience with Service Titan is an asset.
• Strong time management and organizational abilities.
• Professional written and verbal communication with customer service focus.
• Ability to work independently in a small office environment.

Responsibilities

• Book appointments for customers.
• Apply for necessary permits.
• Monitor customer requests via phone or email.
• Follow up with customers regarding sales opportunities.
• Assist with dispatching.
• Order parts requested by technicians.
• Schedule return appointments and provide status updates.
• Maintain accurate records of requests and work orders.

Skills

MS Office

Time management

Communication

Customer service

Problem solving

Organizational skills

Independent work

Attention to detail

Discretion

Education

Secondary School Diploma

Tools

Service Titan

Job description

AtlasCare seeks a highly organized Plumbing Coordinator to manage scheduling, permits, and customer communications within our plumbing department. You will handle dispatching, parts ordering, and records, ensuring accurate and timely service delivery.

The ideal candidate will have a Secondary School Diploma, 2–3 years in admin, and strong MS Office skills, with plumbing or Service Titan experience considered an asset. This is an on-site role in Ontario with growth potential.