Physiotherapy Front Desk Specialist (In-Person)

Oriole Physiotherapy; Toronto; On-site; CAD 25,000 - 28,000; Full time

Job summary

Oriole Physiotherapy is seeking a professional and organized Physiotherapy Receptionist to join our healthcare team. The role focuses on scheduling appointments, maintaining patient records, and smooth front desk operations to support quality patient care.

Responsibilities include greeting patients, managing appointment scheduling, answering multi-line calls, handling payments, and coordinating with providers to ensure efficient patient flow in a friendly, in-person work setting.

Qualifications

• Experience with Universal system is highly desirable.
• Knowledge of medical terminology relevant to physiotherapy practices.
• Experience in a medical or dental office setting as front desk/receptionist.
• Ability to handle multi-line phone systems efficiently.
• Proficiency in managing administrative tasks in a fast-paced environment.

Responsibilities

• Greet patients and assist with check-in/check-out.
• Manage appointment scheduling using Universal system.
• Answer multi-line phone systems promptly and professionally.
• Collect payments and process billing according to office protocols.
• Maintain accurate documentation of patient visits and treatment details.
• Coordinate with healthcare providers to facilitate patient flow and communication.
• Ensure reception area is clean, organized, and welcoming.
• Assist with filing, data entry, and correspondence.

Skills

Universal system

Medical terminology

Front desk receptionist

Multi-line phone system

Administrative tasks

Professional appearance

Job description

Oriole Physiotherapy is seeking a professional and organized Physiotherapy Receptionist to join our healthcare team. The role focuses on scheduling appointments, maintaining patient records, and smooth front desk operations to support quality patient care.

Responsibilities include greeting patients, managing appointment scheduling, answering multi-line calls, handling payments, and coordinating with providers to ensure efficient patient flow in a friendly, in-person work setting.