Physician Administrative Support

One Heart Care; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health Care Spending Account

Onsite parking

Growth opportunities

Modern state of the art facility

Team focused environment

GRSP contribution

Job summary

One Heart Care is a leading cardiology clinic in Canada, expanding its team in Mississauga. We seek an experienced Physician Administrative Support to provide independent administrative support to our Cardiologist while collaborating with Reception, Booking and Patient Flow to ensure an exceptional patient experience.

You will manage schedules, referrals, billing, and patient communications in Cerebrum EMR, EPIC, and Microsoft Office, contributing to efficient operations and accuracy.

Qualifications

• Post secondary education in medical office administration.
• Minimum 3+ years physician admin support experience in a healthcare setting.
• Proficiency in Microsoft Office, EPIC and Cerebrum EMR systems.
• Excellent communication and customer service with patients and physicians.
• Knowledge of patient confidentiality guidelines and data protection.
• Strong organizational, multitasking and problem-solving skills.
• Committed to the mission and vision of One Heart Care.

Responsibilities

• Manage physician schedules, including bookings for consultations and cardiac testing.
• Prepare and process referrals, medical records, and other correspondence.
• Process private billings and insurance claims, and follow-up on outstanding payments.
• Answer phone calls, respond to emails, and interact with patients in a professional and courteous manner.
• Maintain patient records and ensure accurate documentation in Cerebrum EMR.
• Collaborate with other members of the healthcare team including Reception, Booking, and Patient Flow to ensure high-quality patient care and efficient operations.
• Under the direction of the Booking and Physician Support Team Lead, assist other administrative support team members with ongoing tasks.
• Perform other duties as assigned.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Problem solving

Attention to detail

Company values alignment

Patient confidentiality knowledge

Education

Post secondary education in medical office administration

Tools

Microsoft Office

EPIC

Cerebrum EMR

Job description

We are expanding! Come join our team.

One Heart Care is a leading state of-the-art cardiology clinic and one of the largest in Canada. We offer a wide range of cardiac diagnostic testing and comprehensive consultations - we are aplace where patients can be seen by the right specialists, at the right time, with the right testing, all available under one roof.

Ifyou'reready to be part of a team that is revolutionizing the future of healthcare, then you will want to join ourstate-of-the-artclinic, where the possibilities for innovation, newdiscovery,and system thinking are limitless.At One Heart Care we value accessibility, empathy, trust,collaborationand safety, and are guided by these values in everything we do.This has enhanced our ability to attract the best talent and provide exceptional patient experience.

We are growing and with 100+ team members we are seekingan experienced Physician Administrative Support to provide independent administrative support to our Cardiologist while working collaboratively within a multidisciplinary team including Reception, Booking and Patient Flow to ensure the best patient experience out of any other medical clinic in Canada.

KeyResponsibilities:

• Manage physician schedules, including booking appointmentsfor consultations and cardiac testing
• Prepare and processinternal and externalpatient referrals, medicalrecords,and other correspondence
• Process private billings and insurance claims, and follow-up on outstanding payments
• Answer phone calls, respond to emails, and interact with patients in a professional and courteous manner
• Maintain patient records and ensure accurate and complete documentation in Cerebrum software.
• Collaborate with other members of the healthcare team including Reception, Booking team, Patient Flow to ensure high quality patient care and efficient operations
• Under the direction of the Booking and Physician Support Team Lead, assist other administrative support team members with ongoing tasks
• Perform other duties as assigned.

Qualifications:

• Post secondary education in medical officeadministration
• Minimum 3+ years Physician Admin Support experiencein a healthcare setting, preferably in a cardiology clinic or similar environment
• Must be proficient inMicrosoft Office, EPIC and electronic medical record (EMR) systems ie Cerebrum
• Excellent communicationand customer serviceskills with the ability to interact professionally with patients,physicians, and other healthcare professionals
• Knowledge of patient confidentiality guidelines
• Strong organizational, multi-tasking and problem-solving skills
• Strong attention to detail and commitment to accuracy
• Committed to the mission and vision of One Heart Care

One Heart Care is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse community we serve. We welcome and encourage applications from those who may contribute to the further diversification of ideas.

We thank all candidates forapplying;however, only those selected for an interview will be contacted.

Why Should You Apply to OHC?

• OHC israpidly growing

• Modernstate of the artfacility

• Team focused environment

• Health Care Spending Account

• Supportive learning environment

• GRSP contribution

• Onsite parking

• A commitment to employee safety

• Collaboration with 35 + Cardiologists

• Supportive learning environment

• Growth opportunities