Pharmacy Support & Prior Authorization Specialist

Innomar Strategies Inc.; Quebec; Hybrid; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Family support benefits

Training & mentorship programs

Volunteer opportunities

Job summary

Innomar Strategies, part of Cencora, is seeking a Pharmacy Support Specialist to assist with prior authorization requests, insurance verification, and patient communication. You will work within pharmacy systems to document interactions and ensure privacy compliance.

Ideal candidates have 3+ years in pharmacy support or healthcare administration, HIPAA training, and a strong customer-service mindset. This full-time role offers comprehensive benefits and professional development opportunities.

Qualifications

• Experience in pharmacy support and prior authorization processing.
• Knowledge of insurance verification and patient documentation.
• Familiarity with HIPAA or applicable privacy regulations.

Responsibilities

• Record patient interactions and maintain case notes in pharmacy systems.
• Process prior authorization requests and track status.
• Verify insurance coverage and document benefits.
• Assist with financial assistance enrollment and copay programs.
• Coordinate referrals with specialty pharmacy teams.
• Respond to routine patient inquiries and provide status updates.
• Monitor pending authorizations and escalate delays.

Skills

Pharmacy support

Prior authorization

Insurance verification

Healthcare administration

HIPAA training

Education

High School Diploma or equivalent

Associate's degree in healthcare administration, life sciences, pharmacy technology, or related field

Job description

Innomar Strategies, part of Cencora, is seeking a Pharmacy Support Specialist to assist with prior authorization requests, insurance verification, and patient communication. You will work within pharmacy systems to document interactions and ensure privacy compliance.

Ideal candidates have 3+ years in pharmacy support or healthcare administration, HIPAA training, and a strong customer-service mindset. This full-time role offers comprehensive benefits and professional development opportunities.