Pharma Reimbursement & Patient Admin Assistant

Cencora; Canada; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision care

Backup dependent care

Adoption assistance

Infertility coverage

Family building support

Training programs

Professional development resources

Mentorship programs

Employee resource groups

Volunteer activities

Job summary

Cencora Canada invites applications for an Administration & Co-Pay Assistant (12-Month Contract) to support patient reimbursement and provider communications within the Innomar Strategies team. The role emphasizes accuracy, collaborative work, and adherence to program guidelines.

You will manage patient files, perform data entry, assist with coverage checks, and escalate issues as needed while maintaining strong records and compliant with privacy rules in a dynamic healthcare setting.

Qualifications

• High School Diploma or GED required.
• 1–3 years of administrative experience in a pharmaceutical setting.
• Proficient in Microsoft Office applications and data entry.
• Strong communication and interpersonal skills; able to work independently and in a team.

Responsibilities

• Follow up with patients to obtain reimbursement-related updates.
• Update and maintain patient files accurately and timely.
• Support reimbursement processes by collecting and recording coverage and claims information.
• Escalate issues to appropriate teams when needed.
• Maintain records in applicable systems and department files.
• Assist with reporting and case management.

Skills

Strong communication skills

Team collaboration

Independent work

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Cencora Canada invites applications for an Administration & Co-Pay Assistant (12-Month Contract) to support patient reimbursement and provider communications within the Innomar Strategies team. The role emphasizes accuracy, collaborative work, and adherence to program guidelines.

You will manage patient files, perform data entry, assist with coverage checks, and escalate issues as needed while maintaining strong records and compliant with privacy rules in a dynamic healthcare setting.