Pharmacy Support & Prior Authorization Specialist

AmerisourceBergen Corporation; Oakville; Hybrid; CAD 43,000 - 77,000; Full time

Job summary

AmerisourceBergen Corporation in Canada is seeking a Personal Care Specialist on a 12-month contract to support patient and provider services. You will document interactions, process prior authorizations, verify coverage, and assist with manufacturer copay programs, ensuring privacy and compliance.

Join a team focused on timely, accurate service and patient-centered care, with opportunities to grow within a leading health solutions company in Canada.

Qualifications

• 3+ years of experience in pharmacy support or related healthcare admin roles.
• HIPAA or applicable compliance training completed.
• Experience with prior authorization and insurance verification.

Responsibilities

• Record patient interactions and update case notes in pharmacy systems.
• Process prior authorization requests and track payer status.
• Verify insurance coverage and document benefits.
• Assist with manufacturer copay programs and enrollment.
• Coordinate referrals and respond to routine patient inquiries.
• Escalate complex issues to senior staff as needed.

Skills

Pharmacy support

Prior authorization

Insurance verification

HIPAA/compliance

Education

Associate's degree in healthcare administration or related field

High School Diploma/GED

Job description

AmerisourceBergen Corporation in Canada is seeking a Personal Care Specialist on a 12-month contract to support patient and provider services. You will document interactions, process prior authorizations, verify coverage, and assist with manufacturer copay programs, ensuring privacy and compliance.

Join a team focused on timely, accurate service and patient-centered care, with opportunities to grow within a leading health solutions company in Canada.