Pharmacy Assistant (12 Month Contract)

McKesson; Mississauga; On-site; CAD 36,000 - 60,000; Full time

Job summary

Join a leading healthcare company as a Pharmacy Assistant, where you'll assist pharmacists in delivering quality care. Your role will include managing customer interactions, dispensing medications, and ensuring compliance with pharmacy regulations. This position offers a competitive salary and growth opportunities in a dynamic pharmacy environment.

Qualifications

• At least 1 year in a retail pharmacy or hospital setting.
• Working knowledge of a retail pharmacy environment.
• Ability to learn new software programs.

Responsibilities

• Accurately dispense medications to ensure timely arrival.
• Provide customer service primarily through phone and email.
• Manage patient files and billing in pharmacy software.

Skills

Attention to detail

Customer service

Time management

Education

Secondary School Diploma

Tools

Kroll

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Pharmacy Assistant is responsible for assisting the Pharmacists in accurately dispensing medications to patients as outlined in the code of ethics by the College of Pharmacy in the respective Province. The Pharmacy Coordinator role is a successor role for the Pharmacy Assistant.

Specific Responsibilities:

Provide exemplary customer service meeting the standards of McKesson Canada; customer interaction is largely done via phone and email

Creating patient files in pharmacy software including K roll

Managing site calendars, appointment changes, dispensing and shipping schedules

Accurately dispensing medications to ensure arrival to the appropriate destination within timelines

Understanding third party billing and resolving issues by contacting adjudicators and plan administrators for resolutions

Billing prescriptions through pharmacy software ensuring all required documentation is adequate and appropriate including (but not limited to) accounts receivables, dosage and dosing intervals, third party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, and assignment of benefits

Accurately scheduling and dispensing medications to ensure arrival to the appropriate destination on time

Adherence to all relevant guidelines including the established Standard Operating Procedures of McKesson and all applicable regulatory requirements

Developing and maint a in in g professional relationships with external and internal contacts, healthcare professionals, stakeholders, client s , reimbursement coordinators , provincial ministries and private payers

Patient follow-up calls for outstanding accounts and refills and shipment scheduling

Ensuring that all medical questions are referred to a Pharmacist when interacting with patients

Packaging medications according to specifications for shipment to customer

Other duties , including receiving and inventory management and reconciliation, as assigned by the supervising P harmacists / S upervisor

Key Requirements :

Knowledge :

Secondary School Diploma

Skills and Abilities :

Working knowledge of a retail pharmacy setting

Ability to work in a fast-paced setting and strong attention to detail abilities

Ability to learn new software programs . Knowledge of Kroll is an asset

O rganizational , time management and teamwork skills

Accountable and result -oriented

This position requires a significant degree of taking direction quickly, self-starting and independence

Experience :

At least 1 years in a retail pharmacy/hospital setting .

Experience in s pecialty pharmacy setting an asset, but not required

Supervision and Communication :

Communication : Proficient in English Oral and Written Communication. Multilingualism is an asset

Direct Reports : N/A

What you gain in the role

Knowledge: Ability to work in a specialty pharmacy setting . Acquire in-depth knowledge of dispensing , billing, shipping . Understanding of various types of specialty medication

Experiences: working with different programs and cross functional teams

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$36,000 - $59,600

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary

The Pharmacy Assistant is responsible for assisting the Pharmacists in accurately dispensing medications to patients as outlined in the code of ethics by the College of Pharmacy in the respective Province. The Pharmacy Coordinator role is a successor role for the Pharmacy Assistant.

Specific Responsibilities:

• Provide exemplary customer service meeting the standards of McKesson Canada; customer interaction is largely done via phone and email

• Creating patient files in pharmacy software including K roll

• Managing site calendars, appointment changes, dispensing and shipping schedules

• Accurately dispensing medications to ensure arrival to the appropriate destination within timelines

• Understanding third party billing and resolving issues by contacting adjudicators and plan administrators for resolutions

• Billing prescriptions through pharmacy software ensuring all required documentation is adequate and appropriate including (but not limited to) accounts receivables, dosage and dosing intervals, third party billing restrictions, scheduled appointment dates, clinic locations, copayment management, coordination of benefits, and assignment of benefits

• Accurately scheduling and dispensing medications to ensure arrival to the appropriate destination on time

• Adherence to all relevant guidelines including the established Standard Operating Procedures of McKesson and all applicable regulatory requirements

• Developing and maint a in in g professional relationships with external and internal contacts, healthcare professionals, stakeholders, client s , reimbursement coordinators , provincial ministries and private payers

• Patient follow-up calls for outstanding accounts and refills and shipment scheduling

• Ensuring that all medical questions are referred to a Pharmacist when interacting with patients

• Packaging medications according to specifications for shipment to customer

• Other duties , including receiving and inventory management and reconciliation, as assigned by the supervising P harmacists / S upervisor

Key Requirements :

Knowledge :

• Secondary School Diploma

Skills and Abilities :

• Working knowledge of a retail pharmacy setting

• Ability to work in a fast-paced setting and strong attention to detail abilities

• Ability to learn new software programs . Knowledge of Kroll is an asset

• O rganizational , time management and teamwork skills

• Accountable and result -oriented

• This position requires a significant degree of taking direction quickly, self-starting and independence

Experience :

• At least 1 years in a retail pharmacy/hospital setting .

• Experience in s pecialty pharmacy setting an asset, but not required

Supervision and Communication :

• Communication : Proficient in English Oral and Written Communication. Multilingualism is an asset

• Direct Reports : N/A

What you gain in the role

Knowledge: Ability to work in a specialty pharmacy setting . Acquire in-depth knowledge of dispensing , billing, shipping . Understanding of various types of specialty medication

Experiences: working with different programs and cross functional teams

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$36,000 - $59,600

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!

About the company

McKesson Corporation is an American company distributing pharmaceuticals and providing health information technology, medical supplies, and care management tools.

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