Pharmacy Assistant

Sobkow Technologies Inc.; Brandon; On-site; CAD 36,000 - 48,000; Full time

Job summary

Sobkow Technologies Inc. is seeking a full-time Pharmacy Assistant to join our Brandon, MB team. The role focuses on supporting pharmacists, handling prescriptions, and delivering patient-centered service with accuracy.

You will manage medication preparation, help with inventory, and maintain confidential records while following Manitoba regulations. Strong communication, organization, and a willingness to learn are essential.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and accuracy are critical in prescription handling.
• Ability to work both independently and within a team in a fast-paced environment.

Responsibilities

• Process prescription orders accurately using Kroll.
• Prepare and package medications under pharmacist supervision.
• Assist with prescription workflow: entry, filling, counting, packaging, organization.
• Assist with medication preparation and other pharmacy tasks.
• Provide friendly and professional customer service at the counter and on the phone.
• Process prescription refills, transfers, and third-party claims.
• Maintain patient records and ensure confidentiality of information.
• Manage inventory: ordering, stocking, expiry checks, and returns.
• Maintain a clean, organized, and efficient pharmacy environment.
• Support day-to-day operations and other duties as required.
• Collaborate with pharmacists, assistants, and team members to ensure smooth workflow.
• Follow Manitoba pharmacy regulations and policies.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organization & time management

Teamwork

Customer service mindset

Education

Pharmacy Assistant certification

Tools

Kroll

Job description

We are looking for a new full-time Pharmacy Assistant who is organized, detail-oriented, and committed to providing excellent customer service. The successful candidate will work collaboratively with our pharmacy team to support the safe and efficient operation of the pharmacy while helping patients with their day-to-day healthcare needs.

Key responsibilities:

• Receive, enter, and process prescription orders accurately using Kroll.
• Prepare and package prescription medications under the supervision of a pharmacist.
• Assist with prescription workflow, including prescription entry, filling, counting, packaging, and organization.
• Assist pharmacists with prescription preparation and other pharmacy-related tasks.
• Provide friendly and professional customer service to patients at the pharmacy counter and over the phone.
• Process prescription refills, transfer requests, and third-party insurance claims.
• Assist patients with general inquiries and direct medication-related questions to the pharmacist when appropriate.
• Maintain accurate patient records and ensure confidentiality of patient information.
• Receive, organize, and maintain pharmacy inventory, including ordering and stocking medications and supplies.
• Monitor inventory levels and assist with expiry-date checks and medication returns.
• Maintain a clean, organized, and efficient pharmacy environment.
• Support day-to-day pharmacy operations and other duties as required.
• Work collaboratively with pharmacists, pharmacy assistants, and other team members to ensure efficient pharmacy workflow.
• Follow applicable Manitoba pharmacy legislation, regulatory requirements, workplace policies, and professional standards.

Qualifications and Requirements:

• Pharmacy Assistant certification or relevant pharmacy experience is an asset.
• Previous community pharmacy experience is preferred but not required.
• Proficiency with Kroll is an asset.
• Strong communication and interpersonal skills.
• Excellent attention to detail and commitment to accuracy.
• Strong organizational and time-management skills.
• Ability to work independently while functioning effectively as part of a team.
• Ability to maintain patient confidentiality and handle sensitive information professionally.
• Reliable, dependable, and willing to learn.
• Strong customer-service skills and a patient-centred approach.
• Knowledge of pharmacy workflow and third-party billing is an asset.

What we offer:

• A friendly and supportive community pharmacy environment.
• Opportunity to build meaningful relationships with patients and the local community.
• Collaborative and team-oriented workplace.
• Opportunities to learn and develop pharmacy-related skills.
• Training and support to help you succeed in your role.
• Opportunities for professional growth and continuing education.