Pet Store Manager: Lead a Caring Team & Elevate Service

petvalu; Ottawa; On-site; GBP 28,000 - 41,000; Full time

Benefits offered by this job

Management training

Employee discounts

Competitive wages

Paid benefits

Pet oriented environment

Job summary

Pet Valu Ottawa is seeking a Store Manager to lead a store team, deliver world-class service, and help Pet Parents find the right nutrition and products for their pets.

You will recruit, train, schedule, and coach staff; ensure operational standards; manage inventory; and drive local community partnerships with shelters and rescues. This role offers management training and employee discounts.

Qualifications

• 2+ years in customer service and retail store management.
• Strong leadership and coaching abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead store team to deliver world-class customer service.
• Recruit, schedule, train, and coach staff for daily operations.
• Maintain store standards, inventory, and safety procedures.

Skills

Customer service

Retail management

Team leadership

Training

Scheduling

Communication

Tools

POS system

Job description

Pet Valu Ottawa is seeking a Store Manager to lead a store team, deliver world-class service, and help Pet Parents find the right nutrition and products for their pets.

You will recruit, train, schedule, and coach staff; ensure operational standards; manage inventory; and drive local community partnerships with shelters and rescues. This role offers management training and employee discounts.