Pet Store Team Leader & Coach

Pet Valu Canada Inc. (Company); Toronto; On-site; CAD 48,000 - 60,000; Full time

Benefits offered by this job

Management training

Product knowledge

Employee discounts

Competitive wages

Paid benefits

Pet oriented career-building enviornme

Job summary

Pet Valu Canada Inc. is seeking an Assistant Store Manager in Toronto, Ontario to coach a team and deliver world class service to Pet Parents. You will lead daily operations, training, scheduling, and customer engagement to ensure store goals are met.

Join a pet-loving team with management training, product knowledge, employee discounts, and a supportive environment that promotes growth in a leading North American pet retailer.

Qualifications

• Minimum of 2 years customer service and retail store management experience.
• Enthusiasm for learning and growth in the pet care industry.
• Outgoing personality with strong customer service skills.
• Ability to work weekends and evenings.
• Reliable transportation to and from the store.
• Experience with POS systems is a plus.
• Industry experience is an asset.

Responsibilities

• Customer service standards met by staff; maintain courteous relationships within the community (e.g. Humane society)
• Manage a team of employees including recruitment, scheduling, training, day-to-day assignment of tasks, supervision and coaching
• Operational standards/procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
• Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
• Business results coordinate efforts of store staff to achieve targeted results
• Other duties and tasks as required

Skills

Customer service

Retail management

Team leadership

POS system

Attendance flexibility

Transportation

Conflict coaching

Pet care knowledge

Tools

POS system

Job description

Pet Valu Canada Inc. is seeking an Assistant Store Manager in Toronto, Ontario to coach a team and deliver world class service to Pet Parents. You will lead daily operations, training, scheduling, and customer engagement to ensure store goals are met.

Join a pet-loving team with management training, product knowledge, employee discounts, and a supportive environment that promotes growth in a leading North American pet retailer.