Personal Support Worker

Grand River Hospital; Kitchener; On-site; CAD 40,000 - 41,000; Part time

Job summary

Waterloo Regional Health Network is seeking a Personal Support Worker to provide compassionate patient care, support patient flow, and document care in the electronic record. The role requires a PSW certificate, BCLS, 2–3 years' PSW experience, and strong communication abilities in a hospital setting.

The position is temporary part-time at WRHN @ Queen’s Blvd, Kitchener, with a focus on teamwork, infection control, and flexibility to meet patient needs.

Qualifications

• PSW Certificate from a recognized college/private career college or school board is required
• Current BCLS certification required
• 2-3 years current experience as Personal Support Worker required
• Demonstrated ability to work with a variety of patient populations
• Proficient computer experience and excellent keyboarding skills preferred
• Previous experience with Meditech system is an asset
• Working knowledge of routine practices related to Infection Control required
• Ongoing commitment to continuous learning
• Ability to multi-task, prioritize, and be flexible
• Demonstrated ability to attend work on a regular basis

Responsibilities

• The Personal Support Worker provides personal care for patients and supports patient flow within the hospital as required.
• Communicates effectively with patients, staff and families and provides excellent customer service at all times.
• Assists patients with activities of daily living and measuring vital signs.
• Docs in the electronic record for care provided and works cooperatively with team members.
• Receives direction from Registered staff and adheres to hospital policies and procedures.

Skills

Communication

Multitasking

Teamwork

Infection Control

Meditech

Keyboarding

Computer skills

Prioritization

Flexibility

Attendance

Education

PSW Certificate

BCLS certification

Tools

Meditech

Cerner Knowledge

Job description

Welcome to health care that soars above. Welcome to WRHN.

Internal candidates should apply through our intranet site (Lotus Link). Check the staff perks and benefits page on Lotus Link for more information.

Having issues with the Job Board and the Help Menu didn’t answer your questions? Email: [e-mail]

PLEASE NOTE: If you have registered on the job board for WRHN @ Queen's Blvd you will need to use a different email address when registering at WRHN @ Midtown & @ Chicopee.

Location: WRHN @ Queen’s Blvd (formerly St. Mary’s General Hospital Campus)

This role is being advertised to fill an existing vacancy

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary :

The Nurse Assistant/Personal Support Worker provides personal care for patients and supports patient flow within the hospital as required. The Personal Support Worker communicates effectively with patients, staff and families, and provides excellent customer service at all times. Responsibilities include assisting patients with activities of daily living and measuring vital signs, and practicing to the scope of their education. Documentation in the electronic record is required for care provided. This position works co-operatively with team members and receives direction from Registered staff. The incumbent demonstrates professional responsibility and demonstrates actions consistent with hospital policies and procedures.

Position Requirements:

• Personal Support Worker (PSW) Certificate from a recognized college/private career college or school board is required
• Current BCLS certification required
• 2-3 years current experience as Personal Support Worker required
• Demonstrated ability to work with a variety of patient populations
• Current experience in a hospital environment preferred
• Proficient computer experience and excellent keyboarding skills is preferred
• Previous experience with Meditech system is an asset
• Working knowledge of routine practices related to Infection Control required
• Ongoing commitment to continuous learning
• Ability to work in a fast-paced environment
• Excellent communication skills (both verbal and written)
• Proven dedication to an interdisciplinary team approach
• Ability to multi-task, prioritize, and be flexible
• Demonstrated ability to attend work on a regular basis is required

Preferred Requirements:

• Cerner Healthcare Software Knowledge

Waterloo Regional Health Network is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

International Applicants

If you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

Job Summary

Position: Personal Support Worker

Work Type: Temporary Part-Time

Location: WRHN @ Queen’s Blvd (formerly St. Mary’s General Hospital Campus)

Category: Service

Employment Type: Employee

Post Date: 10/30/2026

Salary: CAD 28.96-29.82

Close Date: 11/06/2026

Location: CA:ON:Kitchener

911 Queen's Blvd, Kitchener, ON N2M 1B2, CA