Personal Shopper

Loblaw Companies Limited; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in retail is seeking Personal Shoppers to fulfill e-commerce orders efficiently. This role involves providing excellent customer service, accurately filling orders, and processing transactions. Ideal candidates are motivated team players who thrive in a fast-paced environment. No previous experience is needed as training will be provided.

Qualifications

• No previous experience required; training will be provided.
• Ability to lift up to 50 lbs and remain mobile throughout the shift.

Responsibilities

• Provide excellent customer service and assist with questions.
• Shop for customers by accurately filling orders.
• Scan products and process transactions accurately.

Skills

Customer Service

Attention to Detail

Team Player

Flexibility

Job description

Why is this role important

Our Personal Shoppers fulfill customer e-commerce orders with efficiency, accuracy, and attention to detail to ensure a personalized shopping experience.

What you’ll do

1. Provide excellent customer service by assisting with questions and maintaining a positive environment.
2. Shop for customers by accurately filling orders with quality products.
3. Scan products and process transactions accurately using debit, credit, cash, and gift cards.
4. Contact customers to confirm order accuracy or inquire about product substitutions.

Who you are

• A team player with attention to detail.
• Driven and able to work independently in a fast-paced environment.
• Resourceful and courteous when resolving customer questions.
• Motivated to learn new skills.

Experience you bring

• No previous experience required; training will be provided to set you up for success!

What you bring

• Flexibility to work various hours, including days, evenings, nights, and weekends.
• Ability to lift up to 50 lbs and remain mobile throughout the shift.

How You’ll Succeed

At Fortinos, our success relies on core values: fresh foods, well-trained staff, store cleanliness, and superior customer service. If you align with these values, are open-minded, adaptable, and thrive in a fast-paced retail environment, apply today.

We are committed to fostering a diverse and inclusive workplace. If contacted regarding a job opportunity or interview, please inform us if you require accommodations.

Note: The employer in this posting is an independently owned franchise (“Franchisee”) licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Employment will be with the franchisee, not Loblaws Inc. or its affiliates.