Personal Shopper

Loblaw Companies Limited; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Personal Shopper, where you'll play a vital role in fulfilling e-commerce orders with precision and care. This position emphasizes exceptional customer service, ensuring that every order meets the highest standards of quality. You will engage with customers to confirm order accuracy and provide a personalized shopping experience. With no prior experience needed, you'll receive comprehensive training to thrive in this dynamic retail environment. If you are motivated, resourceful, and ready to contribute to a team that values diversity and inclusion, this is the perfect opportunity for you.

Qualifications

• No previous experience is required; training is provided.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Assist customers with general questions and maintain a positive environment.
• Accurately fill customer orders with quality products.

Skills

Customer Service

Attention to Detail

Team Player

Resourcefulness

Flexibility

Job description

Why is this role important

Our Personal Shoppers do just that! They fulfill customer e-commerce orders with efficiency, accuracy, and attention to detail to ensure a personalized shopping experience.

What you’ll do

• Provide great customer service by assisting with general questions, maintaining a positive environment.
• Shop for customers by accurately filling their orders with quality products.
• Scan products and process customer transactions accurately using debit, credit, cash, and gift cards.
• Contact customers to ensure order accuracy or to inquire about product substitutions.

Who you are

• A team player with an attention for detail.
• Driven and able to work independently in a fast-paced environment.
• Resourceful and courteous when resolving customer questions.
• Motivated to learn new things.

Experience you bring

• Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring

• Flexibility to work a variety of hours which may include days, evenings, nights, and weekends.
• Able to move up to 50lbs and in constant mobility for an entire shift.

How You’ll Succeed:
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well-trained staff, store cleanliness, and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change, and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.