Personal Lines Underwriting & Service Specialist (Hybrid)

Rise Social; Markham; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Commission on new business and renewa

Company-paid benefits

Job summary

Hello World Recruitment in Markham is partnering with a respected brokerage to hire a Personal Lines CSR with underwriting and service focus. You will review applications, support clients with policy changes, and use PowerBroker and carrier portals to process files.

This hybrid role offers in-office work three days a week and a collaborative team culture. Candidates should hold a RIBO license and have 3+ years of personal lines experience, ideally in brokerage.

Qualifications

• RIBO license required for this role.
• 3+ years in a personal lines role, preferably in a brokerage setting.
• Familiarity with major personal lines markets (Intact, Aviva, Economical, etc.) and how their portals work.

Responsibilities

• Review and assess applications before submission – accuracy and underwriting insight are key.
• Service existing personal lines clients – policy changes, renewals, general inquiries.
• Work directly in PowerBroker and carrier portals to manage and process files.
• Collaborate with internal teams to ensure smooth workflow and great client outcomes.

Skills

Underwriting

Client support

Attention to detail

Education

RIBO license

Tools

PowerBroker

Job description

Hello World Recruitment in Markham is partnering with a respected brokerage to hire a Personal Lines CSR with underwriting and service focus. You will review applications, support clients with policy changes, and use PowerBroker and carrier portals to process files.

This hybrid role offers in-office work three days a week and a collaborative team culture. Candidates should hold a RIBO license and have 3+ years of personal lines experience, ideally in brokerage.