Personal Lines Underwriter

Desjardins; Aurora; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness +

telework equipment

Job summary

Desjardins is seeking a Personal Lines Underwriter for a 12-month temporary position in Canada. You will assess risks, provide technical expertise, and develop insurance solutions in line with underwriting standards. The role requires experience in call center environments and strong data and process skills.

The position emphasizes teamwork with stakeholders, adherence to underwriting rules, and ongoing professional development in a dynamic property and casualty insurance context.

Qualifications

• College diploma in a related field.
• A minimum of three years of relevant experience.
• Call Center experience, including two years as a Tier 3 or Tier 4 Insurance agent.
• Advanced knowledge of PCS / VENT.
• Working knowledge of MS Word, Excel, PowerPoint, and Office 365.
• Intermediate knowledge of coaching techniques.
• Available to work Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday from 8:00 a.m. to 4:00 p.m. (Rotation).

Responsibilities

• Provide technical expertise for complex projects and operational issues in Personal Lines underwriting.
• Develop insurance solutions for risk and underwriting files according to current standards.
• Act as a resource person for stakeholders in underwriting files and in the application of underwriting rules.
• Conduct specialized studies, research and analyses related to underwriting of property and casualty insurance.
• Support stakeholders in the application of business standards, processes and tools related to underwriting operations.

Job description

Temporary 12-month position

As a Personal Lines Underwriter, you contribute to the prevention, acceptance or refusal of a risk to be underwritten based on established underwriting policies. You take on a technical expert role and provide support related to your area of activity in the delivery of the Underwriting operation’s mandates and processes, where the importance of knowing how to adapt your approach when the situation requires is essential. You will carry out specialized technical research and analysis related to processes, information management and data processing. Using your ability to make quality decisions, you will contribute to the resolution of technically complex problems, recommend the evolution or adjustment of working methods and procedures and participate in their development in order to optimize quality and efficiency.More specifically, you will be required to:

• Provide technical expertise for complex projects and operational issues in the field of Property and Casualty Insurance underwriting


• Develop insurance solutions for risk, underwriting files according to current standards and specific circumstances


• Act as a resource person for stakeholders in underwriting files and the application of underwriting rules as well as in the development of their technical skills


• Conduct specialized studies, research and technical analyses related to the underwriting of property and casualty insurance products and offer solutions and action plans


• Support various stakeholders in the application of business standards, processes and solutions as well as in the use of tools and systems related to the activities of the operation.

What we offer*

• Competitive salary and annual bonus


• 4 weeks of flexible vacation starting in the first year


• Defined benefit pension plan that provides predictable, stable income throughout retirement


• Group insurance including telemedicine


• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field


• A minimum of three years of relevant experience


• Please note that other combinations of qualifications and relevant experience may be considered


• Call Center experience, including two years as a Tier 3 or Tier 4 Insurance agent


• Advanced Knowledge of PCS / VENT


• Working knowledge of computer applications such as MS Word, Excel, PowerPoint, and Office 365


• Intermediate knowledge of coaching techniques


• Available to workMonday to Friday from 8:00 a.m. to 8:00 p.m. and Saturday -from 8:00 a.m. to 4:00 p.m. (Rotation)
  Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Resourcefulness, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Property and casualty insurance (FG)