Administrative Support Agent, Medical Office

Desjardins Financial Security; Lévis; Presencial; CAD 52.000 - 68.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness,+

Telework equipment

Descripción de la vacante

Desjardins is seeking a temporary 6-month claims agent to support life and health insurance processing and occupational health initiatives in Lévis, Quebec. The role involves administrative tasks, data handling, and coordinating with practitioners to verify information.

We offer a competitive salary with annual bonus, pension, group insurance, telework equipment, and vacation. French language proficiency is required to contribute to our inclusive workplace.

Formación

• Trade school diploma in a related field.
• A minimum of two years of relevant experience.
• Knowledge of French is required.
• Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability.
• Equity, Diversity, Inclusion and Accessibility.

Responsabilidades

• Help carry out the unit’s operational and administrative processes.
• Communicate with practitioners to obtain and verify information.
• Carry out administrative tasks, including data collection, entry, modification, compilation and coding.
• Provide information about your line of business’s processes and procedures.
• Conduct research to obtain additional information related to your unit’s activities.

Conocimientos

French language

Customer focus

Drive results

Nimble learning

Situational adaptability

DEI awareness

Educación

Trade school diploma

Descripción del empleo

Position Summary

Temporary 6-month position As a claims agent, you help process life and health insurance claims, promote occupational health and manage disabilities. You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to : Help carry out the unit’s operational and administrative processes. Communicate with practitioners to obtain and verify information. Carry out administrative tasks, including data collection, entry, modification, compilation and coding. Provide information about your line of business’s processes and procedures. Conduct research to obtain additional information related to your unit’s activities.

Responsibilities

• Help carry out the unit’s operational and administrative processes.
• Communicate with practitioners to obtain and verify information.
• Carry out administrative tasks, including data collection, entry, modification, compilation and coding.
• Provide information about your line of business’s processes and procedures.
• Conduct research to obtain additional information related to your unit’s activities.

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria

What you bring to the table

• Trade school diploma in a related field
• A minimum of two years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability
• Equity, Diversity, Inclusion and Accessibility

Company Values and Inclusion

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family Life and health insurance (FG)

Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first.