Personal Lines Insurance Account Manager

JobsMedia.io; Toronto; Hybrid; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Benefits

RRSP matching

Hybrid work model

Job summary

Hello World Recruitment is seeking a Personal Lines Account Manager for a North York, ON brokerage. The role involves managing a book of personal lines, driving growth, and maintaining strong client relationships under the Personal Lines Manager.

Hybrid work options are available with flexibility to work from Vaughan or North York locations. Requirements include 3–5 years in personal insurance account management, a RIBO license, and EPIC proficiency, with strong communication and organizational

Qualifications

• 3–5 years of experience in personal insurance account management.
• RIBO license is required.
• Proficiency in EPIC brokerage system is essential.
• Strong interpersonal, communication, and organizational skills.
• Proficient in MS Outlook, Excel and Word.

Responsibilities

• Client service & support: respond to inquiries with high service standards.
• Account management: review renewals, quotes, and remarket policies as needed.
• Cross-selling & up-selling to maximize account growth.
• Handle endorsements, renewals, and claims via EPIC and company portals.

Skills

Personal insurance knowledge

Communication skills

MS Outlook

Excel

Word

Education

RIBO license

Tools

EPIC brokerage system

Job description

Personal Lines Account Manager - Insurance

At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America. We’re looking for a Personal Lines Account Manager to join an a fast-growing team with a brokerage in North York, ON. This role will be responsible for managing a book of personal lines business, helping to drive growth while maintaining strong relationships with existing clients. The successful candidate will report directly to the Personal Lines Manager.

3 Reasons To Apply

• Join a reputable brokerage that values personal growth and offers career development opportunities.
• Competitive compensation package with benefits, RRSP matching, and more.
• Hybrid work options available with flexibility to work from our Vaughan or North York locations.

Responsibilities

• Client Service & Support: Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service.
• Account Management: Review renewals, provide quotes, and remarket policies as necessary to keep the portfolio competitive.
• Cross-Selling & Up-Selling: Identify and act on opportunities to cross-sell and up-sell products to maximize account growth.
• Claims & Endorsements: Handle endorsements, renewals, and claims, ensuring all necessary documentation is processed through EPIC and company portals.

Desired Skills

• Minimum 3-5 years of experience in personal insurance account management.
• R.I.B.O. license required.
• Proficiency in EPIC brokerage system is essential.
• Strong knowledge of insurance carriers.
• Excellent interpersonal, communication, and organizational skills.
• Proficient in MS Outlook, Excel, and Word.

Contact

If this role sounds like a good fit for you, please reach out directly at [e-mail] to learn more.