Personal Lines Account Manager

KRGinsure; Mississauga; Hybrid; CAD 50,000 - 100,000; Full time

Benefits offered by this job

Hybrid work flexibility

Matching Group RRSP contributions

Two paid personal days per year

EFAP access through group health plan

Professional membership fees (RIBO, IB

Educational reimbursement

Free parking and professional office

Job summary

RRJ Insurance Group Ltd. seeks Personal Lines Account Managers to handle a portfolio of client accounts in Mississauga, St. Catharines, and Peterborough.

You will deliver comprehensive service and support clients with personal insurance needs, collaborating with producers and insurance partners. The role is full-time with a 35-hour work week, offering hybrid work, commissions, and potential bonus based on performance.

Qualifications

• 3+ years of Personal Lines brokerage experience.
• Proficient in Microsoft Word and Excel.
• Experience with broker portals is an asset.

Responsibilities

• Deliver comprehensive, expert service to clients.
• Collaborate closely with producers and insurance partners.
• Manage renewals and process endorsements efficiently.
• Assess risk exposures and tailor insurance solutions.
• Guide clients through the claims process with confidence.
• Prepare insurance applications, proposals, and documentation.

Skills

Personal Lines experience

Microsoft Word

Microsoft Excel

Tools

EPIC

Compu-Quote

Job description

Location : Mississauga, St. Catharines, and Peterborough

We are seeking Personal Lines Account Managers who excel in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their personal insurance needs.

Position type: Full-time, permanent

Role status: Replacement

Locations: Mississauga, St. Catharines, and Peterborough

Primary Responsibilities

• Deliver comprehensive, expert service to clients
• Collaborate closely with producers and insurance partners
• Manage renewals and process endorsements efficiently
• Assess risk exposures and recommend tailored insurance solutions
• Guide clients through the claims process with confidence and care
• Prepare insurance applications, proposals, and documentation

Knowledge, Skills, and Requirements

• 3+ years of Personal Lines brokerage experience

Technical & Analytical Skills

• Proficient in Microsoft Word and Excel (required)
• Experience with EPIC, Compu-Quote, and broker portals considered an asset

Interpersonal Skills

• A collaborative team player with a strong work ethic
• Excellent interpersonal, presentation, communication, and negotiation skills
• Strong commitment to professionalism and delivering expert service to clients

Compensation Range: $50,000 to $100,000 annually

Compensation is based on a full-time 35-hour work week and will be dependent upon the successful candidate’s qualifications and experience, with consideration given to internal equity. It includes variable commissions and potential performance-based bonus.

Why Join Us

We offer an attractive compensation package and commission incentives, plus:

• Hybrid work flexibility
• Matching Group RRSP contributions
• Two paid personal days each year
• EFAP available through our group health benefits
• Professional membership fees (including RIBO, IBAO, IIC)
• Professional development and educational reimbursement
• Free parking and professional office space

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should an accommodation be required. RRJ does not use AI to screen and/or assess candidate applications.