Personal Insurance Client Support Specialist

Acera Insurance; Lower Sackville; On-site; CAD 38,000 - 54,000; Full time

Job summary

Acera Insurance seeks a Service Associate, Personal Insurance to support the Personal Insurance team. You will review applications, enter data into portals, process renewals and changes, and manage broker communications. Strong Excel/Word skills and high attention to detail are essential for balancing a busy workload.

Experience is not required, but familiarity with office software and a proactive, organized approach will help you succeed in a fast-paced environment with changing priorities.

Qualifications

• Strong Excel and Word skills with high attention to detail.
• Ability to manage and prioritize multiple tasks in a busy environment.
• Proficiency with Microsoft Office and general office technology.

Responsibilities

• Review and screen new insurance applications.
• Enter information accurately into insurance portals.
• Process renewals, policy changes, cancellations and reinstatements.
• Record and communicate changes to brokers and internal teams.
• Bill accounts and maintain broker relationships.

Skills

Excel

Word

Attention to detail

Task prioritization

Team collaboration

Strong computer skills

Insurance knowledge (asset)

Education

General Insurance license (in progress)

Tools

Microsoft Office Suite

Insurance document management software

Job description

Acera Insurance seeks a Service Associate, Personal Insurance to support the Personal Insurance team. You will review applications, enter data into portals, process renewals and changes, and manage broker communications. Strong Excel/Word skills and high attention to detail are essential for balancing a busy workload.

Experience is not required, but familiarity with office software and a proactive, organized approach will help you succeed in a fast-paced environment with changing priorities.