Personal Insurance Advisor

HUB International

Grande Prairie

On-site

CAD 45,000 - 60,000

Full time

14 days+
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Benefits offered by this job

RRSP match
Birthday day off
Training opportunities
Group benefits

Job summary

HUB International in Grande Prairie is seeking a Personal Insurance Advisor to manage an active book of home, auto and travel coverage for clients. This full-time, in-office role emphasizes accurate policy processing, renewals, and clear explanations to customers.

You’ll work with a team, maintain records in the broker system, and stay current on products and carrier changes. A Level 1 General Insurance license and 1–2 years of personal lines experience are preferred; strong service orientation

Qualifications

  • Active Level 1 General Insurance License or willingness to obtain is required.
  • 1–2+ years in personal lines (home, auto, travel) preferred; strong service background okay with commitment to insurance career.
  • Solid working knowledge of personal lines products and coverage fundamentals.

Responsibilities

  • Advise clients on personal lines coverage (home, auto, travel) and process new policies and endorsements.
  • Conduct renewals and review coverage with clients as needs change.
  • Identify gaps in coverage and recommend solutions and bundling opportunities.
  • Handle client inquiries, policy changes and coverage questions efficiently.
  • Maintain accurate client records in the broker management system.
  • Collaborate with team and stay current on products, carrier appetite and industry changes.

Skills

Personal Lines
Communication
Attention to detail

Education

Level 1 General Insurance License

Tools

Applied Epic

Job description

Ignite your potential. Impact what matters. Hi, we're HUB-a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.

The Opportunity:

As a Personal Insurance Advisor at HUB, you are the first point of contact for clients looking to protect what matters most to them - their home, their vehicle, and everything in between. This is a client-facing role where you will manage an active book of business, handle new client inquiries, process renewals, and make sure every client leaves the conversation with the right coverage and a clear understanding of what they have. This is a full-time, in-office role based in Grande Prairie. It is a fast-paced environment with a steady volume of client interactions, and it suits someone who is organized, technically accurate, and genuinely good with people.

What You’ll Do:
  • Advise new and existing clients on personal lines coverage, including habitational, automobile, and travel insurance Quote, bind, and process new policies and endorsements accurately and in a timely manner
  • Conduct renewals and proactively reach out to clients to review their coverage as their needs change
  • Identify gaps in coverage and recommend appropriate solutions, including bundling opportunities
  • Handle client inquiries, policy changes, and coverage questions with professionalism and efficiency
  • Maintain accurate client records and documentation in the broker management system
  • Work collaboratively with your team and ... appropriately Stay current on product knowledge, carrier appetite, and industry changes
What We're Looking For:
  • Active Level 1 General Insurance License or willingness to obtain is required
  • Experienced candidates will bring 1-2+ years in personal lines (home, auto, travel); candidates newer to the industry are encouraged to apply if they have a strong service background and are committed to building their insurance career
  • Solid working knowledge of personal lines products and coverage fundamentals
  • Strong attention to detail with the ability to manage multiple client files simultaneously without errors
  • Clear, confident communication skills: you can explain coverage in plain language and handle a difficult conversation with professionalism
  • Experience with a broker management system (Applied Epic or similar) is an asset
  • Comfortable working in a high-volume, client-driven environment where priorities shift throughout the day
Why Join HUB?
  • An exceptional, welcoming, and inclusive company culture.
  • Excellent compensation, benefits, RRSP match, referral incentives, and company perks.
  • Work flexibility.
  • Paid educational training and vast learning opportunities.
  • Room for advancement and growth within the organization.
  • Paid day off for your birthday - we want to celebrate you!
What makes us different than all the rest?
Our Vision:

To be everywhere risk exists - today and tomorrow. Helping protect what matters most.

Our Mission:

To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:
  • Entrepreneurship: We encourage innovation and educated risk-taking.
  • Integrity: We do the right thing every time.
  • Teamwork: We work together to maximize results.
  • Accountability: We measure and take responsibility for outcomes.
  • Service: We serve clients, communities, and colleagues.

This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

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