Personal Banking Advisor: Build Trusted Customer Relationships

TD; Revelstoke; On-site; CAD 44,000 - 59,000; Full time

Job summary

TD Canada Trust is seeking a Personal Banking Associate at our Revelstoke branch to help customers with everyday banking needs, new accounts, and investment guidance. You will connect customers to the right team and promote TD solutions while maintaining a positive, respectful service experience.

Your day involves handling transactions, educating clients on digital banking tools, and collaborating with frontline staff to deliver accurate, compliant service that aligns with TD's standards and

Qualifications

• High School diploma or equivalent; 1+ years of relevant experience preferred.
• Post-secondary degree preferred where applicable.
• Proficiency in MS Office and branch software; ability to navigate internet tools.

Responsibilities

• Engage customers in day-to-day advisory needs and service transactions.
• Guide customers to the right contact for banking solutions.
• Educate customers on mobile, ATM, and online banking trends.
• Support frontline staff with cash and non-cash transactions.
• Suggest improvements to branch operations to enhance customer experience.
• Ensure documentation is accurate and compliant with regulations.

Skills

Customer service

Communication

Time management

Organizational skills

Education

High School diploma

Post-Secondary degree preferred

Post-secondary degree preferred

Tools

MS Office

Branch software

Internet

Job description

TD Canada Trust is seeking a Personal Banking Associate at our Revelstoke branch to help customers with everyday banking needs, new accounts, and investment guidance. You will connect customers to the right team and promote TD solutions while maintaining a positive, respectful service experience.

Your day involves handling transactions, educating clients on digital banking tools, and collaborating with frontline staff to deliver accurate, compliant service that aligns with TD's standards and