People Resource Coach: Scheduling & Learning

Connect Partners; Vancouver; On-site; CAD 65,000 - 90,000; Full time

Job summary

CONNECT Partners in Vancouver seeks a People Resource Coach – Workforce Scheduling & Learning to ensure we have a skilled, prepared and reliably coordinated workforce. This role focuses on proactive scheduling, problem-solving, and continuous improvement to support both staff and clients.

Join a team committed to people-first staffing in a 24/7 service context, with emphasis on orientation, learning, and collaborative scheduling strategies to sustain high-quality care and continuity for those we

Qualifications

• Experience in workforce scheduling or staffing coordination, preferably in healthcare or a 24/7 service environment.
• Experience managing complex schedules and responding to changing staffing needs.
• Ability to stay calm, organized and solution-focused when priorities shift.
• Strong problem-solving skills, initiative and the confidence to make decisions within responsibilities.
• Experience coordinating employee orientation, training or learning activities.
• Excellent communication and relationship-building skills, with fairness, consistency and confidentiality.

Responsibilities

• Develop and maintain schedules reflecting service needs, employee availability, qualifications and priorities.
• Respond to unexpected absences or staffing gaps with timely, practical solutions.
• Identify scheduling patterns and anticipate workforce needs to reduce recurring pressures.
• Coordinate new employee orientation, mandatory training, renewals and ongoing learning opportunities.
• Build positive working relationships and help employees navigate scheduling and learning processes.
• Partner with Recruitment & Employee Experience Coach to connect recruitment, onboarding, scheduling and development.
• Help strengthen systems and processes by proposing practical improvements.

Skills

Workforce scheduling

Staffing coordination

Healthcare scheduling

24/7 service environment

Problem-solving

Communication

Tools

Scheduling software

Digital systems

Job description

CONNECT Partners in Vancouver seeks a People Resource Coach – Workforce Scheduling & Learning to ensure we have a skilled, prepared and reliably coordinated workforce. This role focuses on proactive scheduling, problem-solving, and continuous improvement to support both staff and clients.

Join a team committed to people-first staffing in a 24/7 service context, with emphasis on orientation, learning, and collaborative scheduling strategies to sustain high-quality care and continuity for those we