PEGA LSA

Tata Consultancy Services; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

Tata Consultancy Services Canada Inc. seeks a skilled Pegasystems specialist to design and implement case management lifecycles, routing, and complex business processes.

You will build responsive UI components, configure Data Pages and Transforms, and implement declarative rules to support dynamic decisions. The role includes integrating Pegasystems with external systems via REST, SOAP and MQ, managing RBAC, deployment, and background processing.

Qualifications

• Experience with case management implementations.
• UI development involving responsive interfaces and user experiences.
• Experience configuring Data Pages and Data Transforms for Pegasystems applications.
• Knowledge of Declarative Rules (When Rules), Decision Trees and Decision Tables.
• Ability to design activities and business processes for workflow automation.
• Experience integrating Pegasystems with REST, SOAP and MQ services.
• Understanding of RBAC and security configurations in enterprise apps.
• Experience managing Ruleset versioning, deployment and environment release processes.
• Familiarity with job schedulers and queue processors in large-scale systems.
• Knowledge of Pegasystem architecture and design principles.
• Strong troubleshooting and performance optimization skills.

Responsibilities

• Design and implement case lifecycles, routing, approvals, and workflow management.
• Develop scalable case management solutions using Pegasystems best practices.
• Build portals and UI components using the Constellation framework and React-based interfaces.
• Configure Data Pages, Data Transforms and related data processing rules.
• Implement Declarative Rules, When Rules, Decision Trees, and Decision Tables.
• Integrate Pegasystems with external systems via REST, SOAP and MQ services.
• Manage access control (RBAC) and security configurations; oversee deployment activities.
• Maintain background processing components including job schedulers and queue processors.

Skills

Case Management

UI Development

Data Pages

Data Transforms

Decision Rules

Activities & BPM

REST/SOAP/MQ

RBAC

Ruleset Deployment

Job Schedulers

Queue Processors

PEGA Architecture

Troubleshooting

Performance Tuning

Job description

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level.

TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment.

Key Responsibilities

Case Management

• Design and implement case life cycles, child cases, routing, approvals, and workflow management.
• Develop scalable and reusable case management solutions using Pega best practices.

User Interface (UI)

• Build portals, sections, views, and user experiences using traditional UI rules and the React-based Constellation framework.
• Design responsive and user-friendly interfaces aligned with business requirements.

Data Management

• Configure and manage Data Pages, including scopes, modes, and reload strategies.
• Develop and maintain Data Transforms to support application data processing.

Business Logic & Rules

• Implement Declarative Rules, including Declare Expressions and Constraints.
• Configure Decision Rules such as When Rules, Decision Trees, and Decision Tables.
• Develop Activities and business process logic to support application workflows.

Integration

• Integrate Pega applications with external systems using REST, SOAP, and MQ services.
• Design and maintain secure and scalable integration solutions.

Administration & Deployment

• Manage Access Groups, Role-Based Access Control (RBAC), and security configurations.
• Handle Ruleset versioning, locking, deployment, and release management activities.
• Configure and manage background processing components, including Job Schedulers and Queue Processors.

Required Skills

• Case Management
• User Interface (UI) Development
• Data Pages and Data Transforms
• Decision Rules (When Rules, Decision Trees, Decision Tables)
• Activities and Business Process Design
• REST, SOAP, and MQ Integrations
• Access Groups and RBAC
• Ruleset Management and Deployment
• Job Schedulers and Queue Processors
• PEGA Application Architecture and Design
• Strong troubleshooting and performance optimization skills

Salary Range - CA$ 90,000 - CA$ 110,000 Per Year

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.