Payroll Systems Expert & Data Solutions Lead

Vensure Employer Solutions; Westmount; On-site; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Group RRSP with company match

Paid Time Off

Job summary

Vensure Employer Solutions is seeking a System Expert to support payroll systems and self-service software, including testing, debugging, and data mapping. The role requires coordinating internal resources and validating system setup to meet tight deadlines with a detail-oriented approach.

The expert will provide analysis, documentation, and production support, leveraging Jira and payroll software knowledge to deliver scalable, accurate solutions for clients and internal teams.

Qualifications

• Bachelor's degree preferred.
• 3+ years' experience in the Payroll Service industry preferred.
• Demonstrable credentials as a leading Subject Matter Expert.
• 2-5 years of experience in the relevant area of expertise.
• Experience in systems administration preferred.
• Prior payroll software experience preferred.
• Prior HR, benefit administration, tax and accounting knowledge preferred.

Responsibilities

• Testing system interfaces
• Diagnosing system problems
• Establishing workflows
• Ensuring accurate representation of expertise prior to distribution of technical solutions to end-users
• Documenting processes and disseminating information to all relevant stakeholders
• Provide varying levels of services through configuration, analysis, validation, data mapping, integration, move to production, go live support, transition, project planning, and professional consultative services to internal and external clients to ensure successful implementation
• Able to talk at a high level about the various components and the touchpoints between them
• Provide post launch system support to external and internal clients
• Troubleshoot system issues as received in Jira ticketing and tracking system
• Understand project scope, timelines, and milestones
• Provide status reports and updates utilizing internal tools
• Guide and drive the internal and external client towards the best solution for business needs
• Find creative solutions to help clients with their long-term needs

Skills

Analytical skills

Attention to detail

Communication

Problem-solving

Jira experience

Education

Bachelor's degree preferred

Tools

Jira

Job description

Vensure Employer Solutions is seeking a System Expert to support payroll systems and self-service software, including testing, debugging, and data mapping. The role requires coordinating internal resources and validating system setup to meet tight deadlines with a detail-oriented approach.

The expert will provide analysis, documentation, and production support, leveraging Jira and payroll software knowledge to deliver scalable, accurate solutions for clients and internal teams.