Payroll Supervisor

Vensure Employer Solutions; Westmount; On-site; CAD 75,000 - 95,000; Full time

Job summary

Vensure Employer Services in Montreal is seeking a Payroll POD Lead to oversee day-to-day payroll operations for assigned clients, ensure payrolls are processed accurately, timely, and in compliance, and serve as the primary client contact. You will mentor Payroll Specialists and collaborate with internal teams to resolve issues.

The role requires at least two years of payroll experience, a High School Diploma or equivalent, and the ability to work independently in a fast-paced environment.

Qualifications

• 2+ years of payroll experience.
• High School Diploma or equivalent.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Ensure payrolls are processed accurately and on time.
• Serve as primary contact for assigned POD clients.
• Review processed payrolls and resolve payroll errors and discrepancies.
• Support Payroll Specialists and monitor data entry and processing.
• Schedule and lead weekly POD team meetings.

Skills

Self-motivated

Independent work

Fast-paced environment

Time management

Interpersonal skills

Communication

Excel proficiency

Decision making

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Job description

Founded in 2004, Vensure Employer Services provides PEO solutions and human resource outsourcing to small and mid-market businesses nationwide. Through its subsidiaries, including VensureHR, the company processes more than $19 billion in payroll and supports over 526,000 worksite employees.

Vensure offers a comprehensive suite of services, including:

• Payroll administration
• Medical and voluntary benefits
• Workers' compensation
• Human resources administration

By supporting a wide range of industries, Vensure helps small business owners manage HR functions cost-effectively, allowing them to focus on growth and profitability initiatives.

Position Summary

The Payroll POD Lead provides day-to-day operational leadership within an assigned Payroll POD, ensuring client payrolls are processed accurately, efficiently, and on time. This role serves as a key client contact while supporting Payroll Specialists, resolving payroll issues, and driving team performance.

Essential Duties and Responsibilities

• Ensure payroll is processed accurately and within established deadlines.
• Serve as the primary point of contact for assigned POD clients.
• Review processed payrolls and resolve payroll errors and discrepancies.
• Support Payroll Specialists and provide assistance as needed.
• Monitor the work of Payroll Specialists responsible for payroll data entry and payroll processing.
• Assist with payroll calculations, taxes, and deductions.
• Maintain clear, professional, and consistent communication with clients.
• Partner with the Quality Control team to process current-year and prior-year voids and correct posted payroll errors.
• Respond to payroll-related inquiries and service requests.
• Analyze payroll issues and provide timely, effective resolutions.
• Collaborate with VMC/VDR Payroll Supervisors to:
• Review Payroll Specialist performance
• Identify training needs
• Support employee coaching and development
• Evaluate existing payroll processes and recommend improvements.
• Work closely with the Payroll Manager to:
• Implement process enhancements
• Provide feedback on team performance
• Escalate client concerns when necessary
• Schedule and facilitate weekly POD team meetings and huddles.

Knowledge, Skills, and Abilities

• Self-motivated professional with the ability to work independently and maintain accountability.
• Ability to perform effectively in a fast-paced environment and meet strict deadlines.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent interpersonal skills and the ability to collaborate effectively across departments.
• Strong verbal and written communication skills with the ability to tailor messaging to different audiences.
• Proficiency in Microsoft Office applications, particularly Excel and Outlook.
• Demonstrated ability to exercise sound judgment and make informed decisions when addressing complex situations.

Education and Experience Required:

• High School Diploma or equivalent
• 2+ years of payroll experience

Preferred:

• PEO, ASO, and multi-state payroll experience