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The Program
Taproot Community Support Services (formerly WJS Canada) works to improve the lives of persons in their communities through a variety of programs and services.
Taproot Community Support Services, provides community-based social services to families, persons with diverse abilities and youth to foster positive life changes, build skills and the confidence/resiliency to overcome life's challenges. Over the past 30 years, we've grown to a national social service agency of 700+ staff.
The Position
The Payroll Specialist focuses on ensuring accurate and timely processing of employee compensation across Alberta, British Columbia, and Ontario. This role oversees payroll operations for diverse employee groups, including several unions and shifts spanning from 8 to 24 hours per day. The dedicated payroll professional is equipped with meticulous attention to detail and in-depth knowledge of provincial labor laws and will be instrumental in maintaining compliance and delivering seamless payroll services.
Payroll & Benefits is a proactive, detail-oriented professional entrusted with coordinating daily payroll and benefits components including status changes, onboarding and offboarding. This role is instrumental in maintaining smooth and efficient processes that support our HR’s payroll and benefits components. Working closely with the greater HR team and front-line stakeholders, you will be responsible for maintaining compliance with company policies and procedures while delivering high-quality service to employees. With a proactive, solution focused approach, the role emphasizes clear communication with stakeholders and a profound understanding of HR best practices, while maintaining a steadfast commitment to delivering exceptional customer service.
Schedule
One (1) permanent full-time position with a weekly schedule of 40 hours. Taproot may consider converting this position to part-time with a weekly schedule of 35 hours which will be discussed during an interview.
- Monday through Friday, 08:30-16:30
The position is currently scheduled to be based out of the Support Staff office in Maple Ridge, BC and is open for a hybrid remote model which will be discussed during an interview.
In Your Role You Will
- Process bi-weekly, semi-monthly, and monthly payroll for employees in Alberta, British Columbia, and Ontario, ensuring accuracy and adherence to payroll deadlines.
- Manage and resolve payroll discrepancies and issues promptly and effectively.
- Coordinate with HR, IT and Finance teams to ensure accurate employee data management in the HRIS (Human Resources Information System) and payroll systems.
- Stay updated on provincial payroll legislation and labor laws in Alberta, British Columbia, and Ontario to ensure compliance.
- Prepare and submit payroll-related reports, including tax filings, WCB (Workers' Compensation Board) reports, and union dues calculations.
- Respond to employee inquiries regarding payroll matters, including pay discrepancies, deductions, and tax withholdings.
- Support HR initiatives and programs related to payroll and benefits improvements and collective agreement changes.
- Collaborate with the HRIS Specialist to resolve system issues and ensure seamless payroll processing.
- Manage year-end payroll activities, including preparation of T4s, ROEs (Records of Employment), and other statutory reporting requirements.
- Uphold high standards of customer service excellence in all interactions and deliverables
- Coordinate and administer employee benefits programs such as health insurance, dental and vision plans, life insurance, retirement plans, pension and other voluntary benefits.
- Coordinate open enrollment periods, plan renewals, contract premium updates, ensuring compliance with payroll deadlines.
- Serve as the primary point of contact for employee inquiries regarding benefits coverage, eligibility, claims, and related issues.
- Collaborate with benefits providers and brokers to resolve issues and ensure accurate administration of benefits programs.
- Verify and input employee data changes, including new hires, terminations, salary adjustments, and deductions.
- Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
As An Ideal Candidate You Possess
- 3-5 years comprehensive working knowledge and understanding of Canadian payroll and benefits practices.
- Payroll Leadership Professional (PLP) or Payroll Compliance Professional (PCP) designation or working towards one is considered a strong asset.
- Strong knowledge of payroll processes, policies, and employment laws.
- Experience working with unionized payroll is considered a strong asset.
- Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization.
- Proficiency in HRIS systems and MS Office (Word, Excel, Outlook).
- Detail-oriented and able to prioritize and manage multiple tasks in a fast-paced environment.
- Commitment to maintaining confidentiality and handling sensitive information with discretion.
What Taproot Community Support Services Does
At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.
Our Employees Enjoy
- Work/life balance
- Learning and career development opportunities
- Competitive wages and salaries
- Paid vacation and benefits for eligible employees
- Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
- Matching RRSP plan for eligible employees within Alberta
- Professional development opportunities and job-related training
- Employee and Family Assistance Program
- Long Service Milestone rewards
- Employee referral bonus program
For more information on Taproot Community Support Services visit our website: taproot.ca
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.
Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.
No telephone calls please. Only those candidates selected for an interview will be notified.
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