Payroll Collections Analyst

Canadian Natural; Calgary; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Stock options

Relocation assistance

Health benefits

Wellness account

Volunteer opportunities

Employee assistance

Learning platforms

Paid vacation

Christmas week off

Job summary

Canadian Natural is seeking a detail-oriented Payroll Collections Analyst in Calgary to serve as a key liaison between employees and internal stakeholders throughout the payroll collections process. You will coordinate recoveries, maintain records, update documentation, and communicate clearly and empathetically with staff.

Ideal candidates bring 2+ years in payroll or financial operations, strong Excel skills, and a professional approach to confidentiality.

Qualifications

• 2+ years of related experience in payroll, collections, or financial operations.
• Experience in payroll, finance, accounting, or related discipline with exposure to collections or account reconciliation is an asset.
• Strong interpersonal, written, and verbal skills with ability to handle sensitive conversations and maintain confidentiality.
• Knowledge of Canadian payroll legislation and payroll administration practices.
• Advanced proficiency in Microsoft Office, especially Excel, to analyze data and reconcile information.

Responsibilities

• Manage employee payroll collection cases from initiation through resolution, ensuring timely and accurate administration.
• Review and validate collection calculations to support recovery activities and maintain payroll accuracy.
• Partner with Payroll, Human Resources, Finance, Legal, and employees to communicate collections details clearly and professionally.
• Maintain accurate records, ensuring all case documentation is complete, compliant, and audit-ready.
• Monitor recovery activities to ensure repayment commitments are fulfilled and issues are resolved promptly.

Skills

Payroll knowledge

Excel

Communication

Confidentiality

Cross-functional collaboration

Job description

The Opportunity:

At Canadian Natural, we are dedicated to driving innovation and excellence in the energy sector. As a recognized leader in Canada’s energy industry, we operate one of the strongest and most diversified asset portfolios of any independent energy producer in the world.

Are you a detail-oriented professional who enjoys working with people, navigating complex processes, and delivering exceptional service? Do you excel at building relationships, communicating sensitive information with professionalism, and ensuring administrative accuracy?

As a Payroll Collections Analyst with Canadian Natural, you will serve as a key liaison between employees and internal stakeholders throughout the payroll collections process. In this role, you will collaborate with various departments to coordinate recoveries, maintain accurate records, update supporting documentation, and provide clear and timely communication to employees. Your organizational skills, attention to detail, and ability to manage competing priorities will help ensure effective and efficient payroll collections while fostering employee trust and confidence.

• Job location: Calgary, Alberta
• Work schedule: 5 x 2, 8-hour shifts
• Safety sensitive position: No
• Application deadline: September 27, 2026

Key Accountabilities:

• Manage employee payroll collection cases from initiation through resolution, ensuring timely and accurate administration
• Review and validate collection calculations to support recovery activities and maintain payroll accuracy
• Partner with Payroll, Human Resources, Finance, Legal, and employees to communicate collections details, payment options, and next steps in a clear, professional, and empathetic manner
• Maintain accurate and up-to-date records, ensuring all case documentation is complete, compliant, and audit-ready
• Monitor and follow up on recovery activities to ensure repayment commitments are fulfilled and outstanding issues are resolved promptlyWhat You Bring to the Role:
  • 2+ years of related experience, with a demonstrated interest in payroll, collections, or financial operations
  • Experience in payroll, finance, accounting, or related discipline, with exposure to collections, account reconciliation, or employee-facing financial processes considered an asset
  • Strong interpersonal, written, and verbal communication skills, with the ability to professionally navigate sensitive conversations and maintain strict confidentiality
  • Knowledge of Canadian payroll legislation and payroll administration practices
  • Advanced proficiency in Microsoft Office, particularly Excel, with the ability to analyze data, reconcile information, and identify discrepancies
  • Strong organizational and problem-solving skills, with the ability to manage multiple priorities, exercise sound judgment, and consistently meet deadlines
  • Proven ability to collaborate effectively with cross-functional stakeholders while providing exceptional customer service and support

  What We Offer:

  • Competitive salary, stock options, company matched stock savings plan, annual bonuses
  • May be eligible for relocation pursuant to Canadian Natural’s Relocation Policy
  • 100% Employer paid extended Health, Dental and Vision Benefits
  • Health & Wellness Spending Account
  • Multiple volunteer opportunities within the community
  • Employee & Family Assistance Program
  • Access to online learning platforms for continuous learning and development
  • Paid vacation and time off during Christmas week and summer Fridays

  Check out our COMPENSATION & BENEFITS to learn more about what we have to offer!