Payroll Collections Analyst

Canadian Natural Resources Limited (CNRL); Calgary; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Relocation support

Health benefits

Wellness account

Volunteer opportunities

Employee Assistance Program

Online learning

Job summary

Canadian Natural Resources Limited (CNRL) in Calgary seeks a Payroll Collections Analyst to coordinate recovery efforts, maintain accurate records, and communicate clearly with employees and internal stakeholders.

The role emphasizes confidentiality, accuracy, and cross-functional collaboration across Payroll, HR, Finance and Legal to ensure compliant payroll collections and smooth operations.

Qualifications

• 2+ years of payroll, collections or financial operations experience.
• Experience in payroll, finance, accounting, or related discipline is an asset.
• Strong interpersonal, written, and verbal communication with confidentiality.
• Knowledge of Canadian payroll legislation and payroll administration practices.
• Advanced proficiency in Excel for data analysis and reconciliation.

Responsibilities

• Manage employee payroll collection cases from initiation through resolution.
• Review and validate collection calculations to support recovery activities.
• Collaborate with Payroll, HR, Finance, Legal and employees to communicate details clearly.
• Maintain up-to-date records; ensure documentation is complete, compliant and audit-ready.
• Monitor recovery activities to ensure repayments are fulfilled and issues resolved.
• Ensure compliance with company policies, employment standards, tax regulations, and best practices.

Skills

Payroll

Collections

Financial operations

Communication

Confidentiality

Excel

Tools

Microsoft Excel

Job description

The Opportunity

At Canadian Natural, we are dedicated to driving innovation and excellence in the energy sector. As a recognized leader in Canada’s energy industry, we operate one of the strongest and most diversified asset portfolios of any independent energy producer in the world.

Job Description

Are you a detail-oriented professional who enjoys working with people, navigating complex processes, and delivering exceptional service? Do you excel at building relationships, communicating sensitive information with professionalism, and ensuring administrative accuracy?

As a Payroll Collections Analyst with Canadian Natural, you will serve as a key liaison between employees and internal stakeholders throughout the payroll collections process. In this role, you will collaborate with various departments to coordinate recoveries, maintain accurate records, update supporting documentation, and provide clear and timely communication to employees. Your organizational skills, attention to detail, and ability to manage competing priorities will help ensure effective and efficient payroll collections while fostering employee trust and confidence.

• Job location: Calgary, Alberta
• Work schedule: 5 x 2, 8-hour shifts
• Safety sensitive position: No
• Application deadline: September 27, 2026

Key Accountabilities

• Manage employee payroll collection cases from initiation through resolution, ensuring timely and accurate administration
• Review and validate collection calculations to support recovery activities and maintain payroll accuracy
• Partner with Payroll, Human Resources, Finance, Legal, and employees to communicate collections details, payment options, and next steps in a clear, professional, and empathetic manner
• Maintain accurate and up-to-date records, ensuring all case documentation is complete, compliant, and audit-ready
• Monitor and follow up on recovery activities to ensure repayment commitments are fulfilled and outstanding issues are resolved promptly
• Ensure compliance with company policies, employment standards, tax regulations, and payroll best practices
• Identify opportunities to enhance processes and documentation, contributing to improved operational efficiency and employee experience

What You Bring To The Role

• 2+ years of related experience, with a demonstrated interest in payroll, collections, or financial operations
• Experience in payroll, finance, accounting, or related discipline, with exposure to collections, account reconciliation, or employee-facing financial processes considered an asset
• Strong interpersonal, written, and verbal communication skills, with the ability to professionally navigate sensitive conversations and maintain strict confidentiality
• Knowledge of Canadian payroll legislation and payroll administration practices
• Advanced proficiency in Microsoft Office, particularly Excel, with the ability to analyze data, reconcile information, and identify discrepancies
• Strong organizational and problem-solving skills, with the ability to manage multiple priorities, exercise sound judgment, and consistently meet deadlines
• Proven ability to collaborate effectively with cross-functional stakeholders while providing exceptional customer service and support

What We Offer

• Competitive salary, stock options, company matched stock savings plan, annual bonuses
• May be eligible for relocation pursuant to Canadian Natural’s Relocation Policy
• 100% Employer paid extended Health, Dental and Vision Benefits
• Health & Wellness Spending Account
• Multiple volunteer opportunities within the community
• Employee & Family Assistance Program
• Access to online learning platforms for continuous learning and development
• Paid vacation and time off during Christmas week and summer Fridays

Check out our COMPENSATION & BENEFITS to learn more about what we have to offer!

About Us

We are proud to be ranked as one of Forbes' Canada's Best Employers in 2025 and 2026.

We invest in your career through offering a culture that focuses on developing people, working together and doing it right, with fun and integrity.

Industry Leader:

We commenced business in 1989 with a handful of employees and modest production, but today we employ more than 10,000 people and produce over 1 million BOE/d.

Community Investment:

Social responsibility is a critical element of our commitment to responsible operations and part of our success and pride as a Company. We are committed to investing in the communities where we live and work, creating shared value along the way.

Compensation and Benefits:

We strive to share Company success with all employees through a comprehensive total compensation package.

Our People, Our Stories:

Our stories demonstrate the strong culture that exists at Canadian Natural – one that focuses on developing people, working together and doing it right, with fun and integrity.

Check out some of our Employee Testimonials !

All candidates applying to Canadian Natural must have legal authorization to work in Canada with no restrictions.

While we appreciate all applications we receive, kindly note only candidates under consideration will be contacted.