Payroll Clerk

Compass Group Canada; Canada; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Competitive compensation

Total rewards program

Job summary

Compass Group Canada is seeking a Payroll Clerk to join our team. This role administers payroll processes, ensures accuracy, and supports field operations across Canada. You will manage salary transactions, ROEs, and payroll inquiries while safeguarding confidential information.

The ideal candidate has at least two years of payroll experience, familiarity with UKG, and solid Excel and ERP/HRIS skills. We offer a competitive compensation package and comprehensive benefits as part of our total

Qualifications

• Level 1 Payroll Compliance Practitioner certification or equivalent.
• Minimum two years of experience in a computerized payroll environment.
• Experience processing payroll in a high-volume environment is an asset.
• Strong understanding of payroll legislation, EI, ROE requirements, and CRA regulations.
• Proficiency with payroll software and HRIS systems.
• Advanced knowledge of Microsoft Excel and strong working knowledge of Word/Outlook.
• Excellent verbal and written communication; ability to handle confidential information.

Responsibilities

• Payroll administration.
• Process payroll transactions including salary transfers, wage increases, layoffs, and UKG new hires.
• Prepare and submit ROEs.
• Calculate retroactive pay adjustments and vacation payouts.
• Maintain payroll data accuracy in systems.
• Respond to payroll inquiries promptly.
• Provide payroll support to field operations and corporate departments.
• Ensure compliance with federal and provincial payroll laws.
• Complete EI audits, CRA requests, and other compliance requirements.
• Assist with payroll reconciliations and audits.
• Prepare payroll reports and documentation.
• Maintain confidential payroll files and correspondence.

Skills

Payroll processing

Excel

HRIS systems

Communication skills

Data accuracy

Confidentiality

Customer service

Analytical skills

Education

Payroll Certification

Tools

UKG

Job description

The salary range for this position is $45,000 to $55,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing vacancy.

If You Were To Come On Board As Our Payroll Clerk, We'd Ask You To Do The Following For Us

• Payroll Administration
• Process payroll-related employee transactions including:
  • Salary and labour transfers
  • Wage and rate increases
  • Layoffs and terminations
  • Process new hires in UKG.
  • Prepare and submit Records of Employment (ROEs).
  • Calculate and process retroactive pay adjustments, vacation payouts, and other payroll-related payments.
  • Maintain and update employee payroll information within payroll systems to ensure accuracy and data integrity.
  • Review and respond to payroll inquiries from employees and internal stakeholders in a timely and professional manner.
  • Provide payroll support to field operations and various corporate departments.
• Compliance & Reporting
  • Ensure compliance with federal and provincial payroll legislation, regulations, and company policies.
  • Complete Employment Insurance (EI) audits, Canada Revenue Agency (CRA) requests, legal requests, and other payroll compliance requirements.
  • Conduct payroll-related research and prepare reports as needed.
  • Assist with payroll reconciliations and audits to support accuracy and compliance.
• Administrative Support
  • Prepare and distribute payroll correspondence, reports, emails, and other documentation.
  • Maintain confidential payroll files and records in accordance with company policies and privacy requirements.
  • Answer and direct telephone calls related to payroll matters.
  • Manage incoming and outgoing mail, including electronic communications.
  • Perform general administrative duties to support Payroll operations.

Role

Think you have what it takes to be our Payroll Clerk? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

• Successful completion of Level 1 of the National Payroll Institute (formerly CPA) Payroll Compliance Practitioner Program or equivalent payroll certification.
• Minimum two (2) years of experience in a computerized payroll environment, or an equivalent combination of education and experience.
• Experience processing payroll in a high-volume environment is considered an asset.
• Strong understanding of payroll legislation, Employment Insurance (EI), Record of Employment (ROE) requirements, and CRA regulations.
• Proficiency with payroll software and HRIS systems.
• Advanced knowledge of Microsoft Excel and strong working knowledge of Microsoft Word and Outlook.
• Strong numerical and analytical skills with the ability to calculate rates, percentages, retroactive adjustments, and payroll reconciliations.
• Excellent verbal and written communication skills.
• Strong customer service orientation and ability to handle sensitive or confidential information with discretion.
• Ability to communicate effectively with employees, managers, and external agencies.

What's in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
• The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We're committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams - strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.