Payment Processing / Operations Specialist

Collabera; Toronto; On-site; CAD 25,000 - 26,000; Part time

Job summary

Collabera in Toronto, Ontario, is seeking a processing specialist to manage daily wire payments and related administrative tasks in a fast-paced office environment. The role emphasizes accuracy and compliance with data handling standards.

The position requires strong data entry ability, excellent organization, and the capacity to document customer information while maintaining confidentiality, with familiarity in Client Source, RBC Express, and Broadridge assets advantageous.

Qualifications

• Strong knowledge of wire payments.
• Strong organizational skills and attention to detail.
• Ability to manage confidential information.
• Ability to accurately document and record customer/client information.
• Ability to enter data at 7000+ keystrokes per hour.

Responsibilities

• Processing of daily tasks - incoming cheques, incoming and outgoing wire using systems such as ServiceLink, Client Source, RBC Express wire and BTS.
• Assist where required to help maintain balance in work volumes and must be able to meet SLA's.
• Be prepared to put in some overtime when required as volumes fluctuate throughout the months and during RRSP season.

Skills

Wire payments

Data entry speed

Attention to detail

Confidential information handling

Record-keeping

Tools

Microsoft Excel

Access

Word

Client Source

RBC Express

Broadridge platforms

Job description

The expected base salary range for this position is $18 - $19 per hour, depending on experience, skills, and internal equity.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location.

For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.

Job Description

Daily Responsibilities

• Processing of daily tasks - incoming cheques, incoming and outgoing wire using systems such as ServiceLink, Client Source, RBC Express wire and BTS.
• Assist where required to help maintain balance in work volumes and must be able to meet SLA's.
• Be prepared to put in some overtime when required as volumes fluctuate throughout the months and during RRSP season.

Program / Technology / Software Knowledge

• Expert user of Microsoft Excel, Access and Word.
• Knowledge of Client Source, RBC Express and Broadridge platforms is considered an asset.

Must-Have Skills / Experience / Qualifications

• Strong knowledge of wire payments.
• Strong organizational skills and attention to detail.
• Ability to manage confidential information.
• Ability to accurately document and record customer/client information.
• Ability to enter data at 7000+ keystrokes per hour.

Nice-to-Have Skills / Experience

• Knowledge of Client Source, RBC Express and Broadridge platforms.