Service Representative – Payments Processing

Swoon; Mississauga; Hybrid; CAD 27,207 - 31,684; Full time

Job summary

A financial services company in Mississauga, ON is seeking a Service Representative in Payments Processing. In this entry-level contract role, you will be responsible for accurately processing international wire payments, maintaining high accuracy standards, and collaborating with team members. Ideal candidates should have strong attention to detail and excellent communication skills, and are flexible with shifts. This role provides valuable experience for a future career in financial operations.

Qualifications

• Minimum typing speed of 50 WPM with high accuracy.
• Strong attention to detail and work ethic.
• Excellent communication skills (English required).
• Flexible to work rotating shifts (7:30am–6:30pm EST).
• Willingness to learn and contribute to a high-performance team.

Responsibilities

• Repair and process incoming wire payments accurately.
• Handle multi-currency transactions and ensure proper routing.
• Maintain high productivity and accuracy standards.
• Manage daily workloads efficiently to meet end-of-day deadlines.
• Collaborate with peers and team leads across sites.

Skills

Minimum typing speed of 50 WPM

Strong attention to detail

Excellent communication skills

Flexible to work rotating shifts

Job description

Service Representative – Payments Processing

Job Title: Service Representative – Payments Processing

Location: Mississauga, ON (Hybrid – 1-2 days in office/month)

Pay: T4: $19.75/hr or INC: $23/hr

About the Role

Join a fast-paced Payments Processing team where you'll be responsible for reviewing and repairing international wire payments with precision and speed. This back-office role is ideal for individuals who thrive in operational environments and enjoy working collaboratively to meet daily targets. You’ll gain valuable experience in international payments — a great steppingstone for a future career in financial operations or the payments industry.

Key Responsibilities

• Repair and process incoming wire payments accurately.
• Handle multi-currency transactions and ensure proper routing.
• Maintain high productivity and accuracy standards.
• Manage daily workloads efficiently to meet end-of-day deadlines.
• Collaborate with peers and team leads across sites to ensure seamless operations.

Must-Have Qualifications

• Minimum typing speed of 50 WPM with high accuracy.
• Strong attention to detail and work ethic.
• Excellent communication skills (English required).
• Flexible to work rotating shifts (7:30am–6:30pm EST).
• Willingness to learn and contribute to a high-performance team.

Nice-to-Have Qualifications

• Experience in financial or banking environments (e.g., teller or service rep roles).
• Knowledge of international currencies and geography.
• Previous experience with wire processing or operational analysis.

Seniority level

Entry level

Employment type

Contract

Job function

Finance and Administrative

Industries

Banking

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