Patroller- Winter- Full Time/Part Time

Alterra Mountain Company; The Blue Mountains; On-site; CAD 26,000 - 34,000; Part time

Benefits offered by this job

Free access to Blue Mountain assets

Meal discounts

Retail store discounts

Well-being resources and therapy

Summer team events

Job summary

Alterra Mountain Company operates Blue Mountain Resort in Ontario. Seasonal patroller roles offer engaging work at a premier four-season destination, with opportunities to develop guest service and safety skills.

The job pays an hourly rate and includes benefits such as access to resort amenities during the season.

Qualifications

• Must have a valid First Aid or equivalent certification (HCP-CPR preferred).
• Must hold a valid Ontario G driver’s license.
• Applicants must be at least 18 years old.
• Strong skiing or snowboarding ability with flexibility for all shifts.

Responsibilities

• Interact with guests and share knowledge of resort amenities.
• Conduct incident investigations and document findings with accuracy.
• Maintain and report maintenance of first-responder equipment.
• Remain on hill in all weather and assist guests; participate in SAR if needed.

Skills

First Aid/CPR certification

Ontario G license

18+ years old

Strong skiing/snowboarding

Job description

Seasonal

WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

HOURLY RATE- $21.69

FULL/PART TIME HOURS

WHAT WILL I BE DOING?

Responsible for the ongoing safety of our guests by monitoring trail conditions and managing them effectively. Patrollers will work in conjunction with departments, proactively maintaining a safe environment with ahigh level of care and customer service for our guests and staff. Patrollers will participate in accident investigation, litigation, and first aid calls, including fatalities, and other duties as assigned. Provide the highest level of customer service to our guests to ensure a safe and positive experience, render First Response level of first aid care, and offer assistance to all those in need. Patrollers will provide safe operation of hills/trails/activities - free of hazards during operating hours.

WHAT WILL I BE DOING?

• Interact with guests- engage, approach, introduce yourself and initiate conversation. Share your knowledge of the resort and its amenities
• Responsible for performing incident investigations, and completing documentation (photo documentation, statements, report forms, daily sweep sheets etc.), participating in third party investigations as required, appearing in court as required, working in collaboration with the BMR Risk Management team; preforming all required aspects of an investigation with the highest standard of care
• Responsible for maintaining and reporting required maintenance of first response equipment (ATV, RTV, transport trailers, toboggans, trauma kits, AEDs, first aid supplies including, checking readiness, replacing required items as needed
• Maintain presence on hill in all weather conditions, and available to assist resort guests; participate in any search and rescue missions.

WHAT DO WE NEED FROM YOU?

• Must be 18 years of age
• Must be registered or hold current First Responder level First Aid or equivalent certifications with a minimum of HCP-CPR
• Must have valid G Ontario driver's license
• Strong Intermediate skier/snowboarder flexible to work all shifts and maneuver all areas of the resort during operating hours
• Ski/snowboard with loaded and unloaded toboggan with BMR training provided
• Successful applicants will be required to complete a criminal background check
• Must have required equipment that meets the BMR standard (skis/snowboard/bike/protective equipment)

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.