Respiratory Services Clerk

Interior Health; Williams Lake; On-site; CAD 42,000 - 48,000; Part time

Job summary

Interior Health in Williams Lake, BC, is seeking a Casual Respiratory Services Clerk to support the Rehabilitation Department at Cariboo Memorial Hospital. The role involves scheduling, chart retrieval, reception, and data entry as part of a fast-paced healthcare team.

You will handle outpatient bookings, medical records, and clerical tasks, with on-call coverage and flexible hours, contributing to efficient patient flow and experience.

Qualifications

• Grade 12 and two years’ recent related experience or an equivalent combination of education, training and experience.
• Ability to keyboard at 45 wpm from a recognized institution, completed within the past 48 months (non-supervised tests not accepted).
• Knowledge of medical terminology.
• A Medical Terminology Certificate is requested.

Responsibilities

• Schedules and books outpatient appointments by receiving appointment requests and entering information into scheduling systems.
• Obtains patients’ charts, medical reports, lab results and x-rays as requested by physicians and staff.
• Performs receptionist duties, greets patients, directs visitors, answers phones and relays messages.
• Performs data entry for clinical registries and databases per guidelines.
• Generates requisitions for patient care and operational services; arranges patient transfers.
• Types technical and non-technical material using word processing, databases and spreadsheets.
• Maintains filing systems and conducts file searches as required.
• Arranges meetings and distributes notes or minutes of meetings.
• Manages incoming mail and prepares outgoing mail.

Skills

Typing 45 wpm

Medical terminology

Data entry

Scheduling

Receptionist duties

Customer service

Education

Grade 12

Medical Terminology Certificate

Tools

Registration database

Clinical database systems

Financial database systems

Job description

Position Summary

Help support exceptional patient care in a role where flexibility and teamwork make a difference! Cariboo Memorial Hospital is looking for a Casual Respiratory Services Clerk to join our Rehabilitation Department in Williams Lake, B.C. As a valued member of our healthcare team, you'll provide essential administrative support while contributing to a positive patient experience. We're seeking a reliable and adaptable individual who is available for short-notice call-ins and enjoys working in a fast‑paced, collaborative environment.

Schedule

This position follows a rotating daytime schedule, Monday to Friday, with shifts ranging from 8:00 a.m. to 4:00 p.m. and 8:30 a.m. to 12:30 p.m. Days off: Sun, Sat, STAT

How will we help you grow?

Join our clerical team as a casual employee, where you’ll enjoy variety, gain valuable experience, and have the chance to grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many of our team members start in casual roles and transition into permanent positions. Plus, we offer competitive wages, shift premiums, employer‑paid training, and an Employee & Family Assistance Program to support you every step of the way.

What Will You Work On?

• Schedules and books outpatient appointments by performing duties such as receiving appointment requests, making follow up appointments, adjusting arrangements in accordance with patient and facility requirements, assigning to the appropriate time, date and location, and entering appointment information into computerized scheduling system and/or appointment books. Confirms appointment information with patients/physicians/professional staff as required.
• Obtains patients’ charts, medical reports, lab results and x-rays from internal and external sources as requested by physicians and/or professional staff.
• Performs receptionist duties such as greeting and directing patients, public, company sales representatives, doctors, porters and others as required. Responsible for arranging and confirming appointments/meetings, answering the telephone, routing calls to the appropriate person and relaying messages.
• Performs data entry functions for a variety of clinical registries and databases by entering information into software program(s) in accordance with established guidelines/procedures.
• Generates requisitions for patient care and operational services as per written, verbal and telephone orders/requests. Arranges patient porter transfers.
• Types technical and non-technical material such as correspondence, policies and procedures, manuals, minutes, memos, reports from drafts, revisions or dictating machines using computer hardware and software for word processing, database and spreadsheets.
• Performs record management duties related to clinical activities such as setting up and maintaining filing systems, indexing files and materials to be filed, and conducting file searches for requested information. Transfers records, requests records from throughout the Province, purges and sends files to storage according to provincial guidelines/standards and Interior Health (IH) policies.
• Arranges meetings as directed, books meeting rooms, types and circulates notices and agenda. Records, transcribes and distributes notes or minutes of meetings.
• Receives bills, invoices and supplies; checks for accuracy against the department database, makes any necessary corrections and adjustments, collates and, in consultation with the PPL (or designate), submits for payment.
• Performs a variety of related clerical functions such as ordering office supplies, photocopying and sending/receiving faxed correspondence. Opens, sorts and distributes incoming mail. Prepares outgoing mail for distribution.
• Uses Registration, Clinical, and Financial database systems to extract, compile, report and graph information for research and statistical evaluation. Compiles and submits GL period end statistics and reports.
• Maintains timekeeping records for regular and relief staff by faxing/receiving daily flow sheets to/from the Staffing Services Office; reviews flow sheets for accuracy and refers problems to PPL (or designate) as required. Enters payroll information into computerized systems in accordance with established procedures.
• Participates in continuous quality improvement activities by performing duties such as providing input/feedback to the PPL (or designate) on work procedures and opportunities for process improvement.
• Assists with orienting new staff by performing duties such as demonstrating work procedures and demonstrating use of equipment.
• Performs other related duties as assigned.

What should your application include?

• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months (non-supervised tests not accepted). Click here for testing details.
• A Medical Terminology Certificate
• Your Resume outlining two year’s recent related experience, Or an equivalent combination of education, training and experience;
• A Cover Letter stating your availability to start in a new position and on-call, casual work (i.e. days of the week).

Come join our team and see why we’re one of B.C.’s Top Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work?

Qualfications

Education, Training & Experience

• Grade 12 and two years' recent, related experience or an equivalent combination of education, training and experience.
• Ability to keyboard at 45 wpm from a recognized institution, completed within the past 48 months (non-supervised tests not accepted)
• Knowledge of medical terminology