Patient Meal Support Specialist

Aramark; Brooks; On-site; CAD 17,000 - 24,000; Full time

Job summary

Aramark in Brooks, Canada is seeking a Dietary Worker to support patients by taking meal orders, answering questions, and coordinating with the Food & Nutrition team. You will use software to record orders and maintain knowledge of therapeutic diets to ensure accurate meal service.

Work in a fast-paced environment with a focus on privacy and safety. You will stay calm under pressure, communicate in English, and adapt to evolving duties as client requirements change. Training is provided.

Qualifications

• Experience in customer service or call center environments.
• Fluent English communication; bilingual/multilingual a plus.
• Strong composure under pressure and adaptability to changes.

Responsibilities

• Answer phones, take menu orders, and direct calls related to meals or nutritional needs.
• Use software to record patient orders and maintain order accuracy.
• Maintain knowledge of therapeutic diets and collaborate with doctors, nurses, and the Food & Nutrition team.
• Protect privacy and safety, adhere to confidentiality and sanitation standards.
• Follow ARAMARK policies and keep records to meet regulations.

Skills

Customer service

Call center

English fluency

Typing 35-45 wpm

Adaptability

Tech-savvy

Tools

Web-based software

Telephone headset

Job description

Aramark in Brooks, Canada is seeking a Dietary Worker to support patients by taking meal orders, answering questions, and coordinating with the Food & Nutrition team. You will use software to record orders and maintain knowledge of therapeutic diets to ensure accurate meal service.

Work in a fast-paced environment with a focus on privacy and safety. You will stay calm under pressure, communicate in English, and adapt to evolving duties as client requirements change. Training is provided.