Patient Intake Representative, Inpatient/Outpatient & Emergency, FTT (J1026-0196)

Njoyn; Toronto; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Total rewards package

Benefits package

Pension plan

Job summary

North York General Hospital in Toronto is seeking a Patient Intake Representative for Inpatient/Outpatient & Emergency. Responsibilities include registering patients, collecting information for hospital records, chart retrieval, and processing discharges.

The role requires proficiency in Cerner systems, Microsoft Office, and medical terminology; bilingual French/English is an asset; 8-hour day shifts; 3-month temporary contract.

Qualifications

• OSSD or equivalent required; hospital admin experience preferred.
• Experience with Cerner registration and scheduling essential.
• Knowledge of SBR and SurgiNet preferred.

Responsibilities

• Register patients and collect necessary information.
• Maintain accurate patient demographics and charting.
• Triage calls and manage inquiries; coordinate with departments.

Skills

Cerner registration

Cerner scheduling

SurgiNet

Microsoft Word

Excel

PowerPoint

Typing 40wpm

Medical terminology

Communication skills

Teamwork

Education

OSSD or equivalent

Medical Assistant/Medical Terminology course

WTIS knowledge

SurgiNet experience

Tools

Cerner registration

Cerner scheduling

SBR

SurgiNet

Microsoft Word

Job description

>>> Patient Intake Representative, Inpatient/Outpatient & Emergency, FTT (J1026-0196)Job Title:Patient Intake Representative, Inpatient/Outpatient & Emergency, FTT (J1026-0196)Location:General Site, 4001 Leslie Street#### Position Summary**Patient Intake Representative, Registration and Coding**Your goal in this position is to perform all clerical activities required for the Registration, Booking and Check-In patients a confidential, sensitive and professional manner. You have effective written and spoken communication skills, use your critical thinking and problem solving skills, and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. You're able to work independently and as a team and embrace the challenge of prioritizing work demands in a fast paced and stressful environment. This position supports the hospital's academic mandate by advancing care through teaching and learning and/or transforming care through research and innovation. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.* Register patients in order to collect and document information required for use throughout the Hospital* Chart retrieval and processing for discharged patients* Ongoing updating of patient demographics as required* Collection of payment for appliances and non-insured services* Pre-registration and verification of patient data* Triage telephone calls and inquiries and process them in an appropriate and timely manner* Identify, highlight and prioritize surgical cases including booking of new cases* Direct patients to waiting room area* Notify team attendant of charts ready* Assume responsibility for identification and advancement of issues and concerns with the Manager or Coordinator in a time sensitive manner* Retrieve, compile and disseminate material/documents related to Program requirements* Manage confidential information in a sensitive and professional manner* Liaise with physician offices for weekly signoff and OR packages.* Triage management of urgent surgical cases with the Clinical Coordinator/ resource nurse* Have working knowledge and experience with Cerner registration, Cerner scheduling, SBR, SurgiNet and Microsoft Word* Unit supplies, services and repair needs communicated to Coordinator* Communicate with staff, patients, families, internal and external parties* Have accurate data entry and typing skills (minimum 40 w.p.m.)* Have working knowledge and experience with Cerner registration, Cerner scheduling, Microsoft Word, and SurgiNet* Have Medical terminology knowledge required* Support and adhere to Hospital policies and procedures* Perform other duties as required#### Qualifications* OSSD or equivalent* Working knowledge and experience with Cerner registration and Cerner scheduling* Experience with SBR and SurgiNet preferred* Proficiency in Microsoft Office including; Word, Excel and PowerPoint* Minimum of one year experience in an office environment is an asset* Completion of the Medical Assistant/Medical Terminology course* Knowledge of WTIS and Cancer Care Ontario preferred.* Previous experience as a unit secretary in the perioperative areas an asset* Bilingualism in French/English an asset#### What We Offer**Working at NYGH** means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada's leading hospitals.**This is a Full Time Temporary position (3 months) with 8 hour shifts, Day Shifts in the Inpatient/Outpatient & Emergency Department at the General site.** We offer a highly competitive total compensation package which may include benefits, pension, vacation pay, or pay in lieu of benefits, when applicable. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca#INDOAt North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.* Patient Experience Office* Prenatal Classes and Education* Centre For Education* + News & Events* + Students+ - Medicine+ - Nursing- * Prior to First Day+ - Non Clinical+ - Interprofessional Education* + Staff & Physicians+ - Faculty Development* + Conferences* + Scholarship+ - Publications & Posters/Abstracts+ - Education Scholarship Showcase+ - Resources for Staff & Physicians* + Our stories* + Quick Links