Patient Information Clerk- Perioperative Care Unit

The Hospital for Sick Children; Toronto; On-site; CAD 35,000 - 55,000; Part time

Job summary

An established industry player in pediatric healthcare is seeking a dedicated Patient Information Clerk for the Perioperative Care Unit. This role involves collaborating with a dynamic team to ensure smooth patient flow and support the unit's administrative functions. Ideal candidates will possess strong communication and organizational skills, along with a commitment to providing excellent customer service. Join a supportive work environment that values employee wellness and diversity, where your contributions will make a meaningful impact on children's health and well-being. Don't miss this opportunity to be part of a mission-driven organization focused on creating healthier futures for children.

Benefits

Employee Wellness Programs

Focus on Equity, Diversity, and Inclusion

Opportunity for Professional Development

Qualifications

• Previous clerical experience in a hospital/medical environment is preferred.
• Basic proficiency with computers is essential.

Responsibilities

• Greet patients and families, assisting in meeting their needs.
• Coordinate unit administrative functions for efficient operation.
• Organize and maintain patient charts and information filing.

Skills

Communication Skills

Interpersonal Skills

Organization Skills

Problem Solving

Customer Service Orientation

Attention to Detail

Time Management

Education

Diploma from a recognized Medical Administrative program

Medical Terminology certificate

Tools

Epic Patient Registration System

MS Office Suite

Job description

Join to apply for the Patient Information Clerk- Perioperative Care Unit role at The Hospital for Sick Children

Join to apply for the Patient Information Clerk- Perioperative Care Unit role at The Hospital for Sick Children

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Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built – nor could it be maintained – without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

We are looking for a Patient Information Clerk to join the POCU (Perioperative Care Unit) team. In this position, you would work closely with the inter-professional POCU team to ensure efficient flow of patients through the department. You will support the work of the POCU, by ensuring that patient information is readily available and proper processes are followed.

Here's What You'll Get To Do

• Greet patients and families, and assist in meeting their needs when appropriate
• Coordinate unit administrative functions to ensure efficient operation of the unit, within scope of authority
• Provide clerical support for all healthcare staff
• Organize and maintain patient charts, as well as electronic and paper information filing
• Facilitate communication between patients/families and the POCU team where appropriate
• Perform other duties as assigned
  
  

Here's What You'll Need

• Diploma from a recognized Medical Administrative program is an asset
• Previous clerical experience in a hospital/medical environment is preferred
• Medical Terminology certificate is an asset
• Experience with patient registration systems is required (Epic experience is an asset)
• Basic proficiency with computers (i.e., MS Office Suite)
• Strong communication, interpersonal and organization skills
• Demonstrated problem solving
• Ability to be self-directed, flexible and to take initiative
• Attention to detail and efficient time management
• Strong customer service orientation
• A commitment to understanding and aiding in the pursuit of equity, diversity and inclusion
  
  

Here's What You'll Love

• A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
• A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
• The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
• For more on why you'll love working at SickKids, visit our careers site.
  
  

Employment Type

Part-Time (0.2 FTE), Permanent

Must be available to work evenings and weekends.

The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

When requested, SickKids will provide access and inclusion supports to eligible candidates to support their full engagement during the interview and assessment process. Information received related to access or inclusion will be addressed confidentially.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital's receipt of all necessary documentation.

How To Apply

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

If you are still experiencing technical difficulties please email [e-mail] to send us a short description of the issues you are experiencing. Please note that we will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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