Patient-Focused Lab Technician — Phlebotomy & ECG

LifeLabs Medical Laboratory Services; Toronto; On-site; CAD 25,000 - 36,000; Part time

Benefits offered by this job

Employee Benefits

Retirement Plan

Vacation Days

Wellness Programs

Job summary

LifeLabs in Canada is seeking a Lab Patient Technician to support specimen collection and patient care in a fast-paced healthcare environment. The position is part-time regular with morning and weekend shifts, based in the Toronto area.

You will greet patients, collect specimens, perform phlebotomy, ECGs, and special test collections while maintaining privacy and high quality documentation. Graduate of a Lab Assistant program is preferred; strong communication and data-entry skills are essential.

Qualifications

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset.
• Excellent communication skills.
• Good computer skills with a minimum typing speed of 40 wpm.
• Strong customer/patient service with the ability to relate to patients and clients even in stressful situations.
• Strong empathy, flexibility, adaptability to change, and problem solving skills.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Skills

Communication skills

Typing 40 wpm

Patient service

Empathy

Privacy/confidentiality

Flexibility

Problem solving

Stress tolerance

Education

Laboratory Assistant program or equivalent

Job description

LifeLabs in Canada is seeking a Lab Patient Technician to support specimen collection and patient care in a fast-paced healthcare environment. The position is part-time regular with morning and weekend shifts, based in the Toronto area.

You will greet patients, collect specimens, perform phlebotomy, ECGs, and special test collections while maintaining privacy and high quality documentation. Graduate of a Lab Assistant program is preferred; strong communication and data-entry skills are essential.