Patient Flow Coordinator - Discharge

Runnymede Healthcare Centre; Toronto; On-site; CAD 60,000 - 75,000; Part time

Job summary

Runnymede Healthcare Centre is looking for a Patient Flow Coordinator - Discharge to join our interdisciplinary team. This temporary part-time position is crucial for coordinating discharge planning and requires excellent communication and organizational skills. Candidates should have post-secondary education in healthcare and at least two years of related experience. Join us in enhancing patient transitions through the healthcare system.

Qualifications

• Minimum of two (2) years related healthcare experience.
• Knowledge of community resources and support services preferred.
• Previous experience with discharge planning and coordination would be an asset.

Responsibilities

• Coordinates and develops discharge plans focused on patient needs.
• Works with clinical teams to identify high-risk patients.
• Organizes and leads family care conferences to facilitate discharge.

Skills

Organizational skills

Interpersonal skills

Communication skills

Education

Post-secondary education in a relevant healthcare field

Job description

We believe that outstanding care starts with outstanding people.

At Runnymede Healthcare Centre, we actively cultivate work-life balance and invest in the resources our staff needs to do their best work.

Our award-winning hospital takes an inter-professional team approach to care. We provide comprehensive clinical services to patients who require expert treatment, extended rehabilitation and daily care beyond what can be provided at home or in the community. At Runnymede we have a single, clear purpose : improve the quality of life of every patient, every day.

If you want to join a centre of excellence with a multidisciplinary team who supports the delivery of patient-centered care, we want to hear from you today.

Posting # : PCD-0225

Posting Date : May 30, 2025

Patient Flow Coordinator – Discharge – Temporary Part-Time

If you would like to work with a team of professionals who are committed to enriching the lives of patients, we invite you to join Runnymede Healthcare Centre as a Patient Flow Coordinator - Discharge.

Position summary :

An integral member of the inter-professional team, the Patient Flow Coordinator - Discharge is key points of contact for discharge planning to formulate, facilitate and coordinate discharge plans focused on the needs and goals of the patient and their family / caregiver. The primary goal of Discharge Planning services is to support and enable patients and families to make timely transitions through the healthcare system with the goal of providing an exceptional patient and family experience.

Primary Responsibilities :

• Coordinates and develops a timely, effective and safe discharge plan in collaboration with the patient and family / caregiver, and interprofessional team members.
• Works with the clinical team to identify high risk patients and those patients with long length of stay, Alternate Level of Care (ALC) designation, and multiple treatment issues to coordinate early intervention with respect to discharge planning.
• Documents interventions in a format that facilitates the monitoring and evaluation of short and long term effects of case management; ensures records are accurate and up to date.
• Evaluates and revises the discharge plan in collaboration with the patient, family / caregiver and interprofessional team to ensure that patient care needs are met.
• Organizes and leads family care conference to facilitate patient discharge. Creates follow up plan from care conference.
• Identifies and coordinates community resources from within the public, private, charitable and non-profit sectors for the purpose of coordinating patient care plans post hospital stay, collaborates with Social Worker as required.
• Acts as a resource to family / caregiver and interprofessional team members regarding community resources and the discharge planning process.
• Maintains knowledge of local, provincial and federal guidelines impacting the discharge planning process.
• Identifies trends that impact on the discharge planning process
• Closely monitors discharges on a day to day basis and makes recommendations to clinical leadership team to manage bed allocation and utilization.
• Works collaboratively with the leadership team to develop strategies to improve and enhance discharge and flow.
• Utilize tools to monitor the discharge planning process, including collection of data pertinent to Hospital’s discharge provision.
• Attends meeting and sits on committee (ALC rounds) as appropriate
• Participates in quality improvement activities and supports the maintenance of a safe and healthy work environment for staff, clients and families.

The successful candidate will possess the following qualifications / experience :

• Post-secondary education in a relevant healthcare field.
• Relevant Home and Community Care Support Services experience preferred.
• Current registration with the appropriate regulating college preferred.
• Minimum of two (2) years related healthcare experience.
• Knowledge of community resources, support services and partnership preferred.
• Excellent organizational, interpersonal and communication skills required.
• Previous experience with discharge planning and coordination would be an asset.

While we thank all applicants, only those under consideration for the position will be contacted. If you require accommodation during any stage of the recruitment process, please notify Human Resources. We are committed to fostering a positive experience for all Indigenous applicants whether you're First Nations (status or non-status), Inuit, or Métis and welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different. We are committed to employment equity and providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities (AODA). Any information obtained during the course of recruitment will be used for employment purposes only and not for any other purpose.

Please be advised that in order to be eligible for employment at Runnymede Healthcare Centre, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment. Requests for exemption will be considered on a case-by-case basis in alignment with the Hospital’s obligations pursuant to the Ontario Human Rights Code.

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