Patient Experience Concierge - Medical Aesthetics

Skin Vitality Medical Clinic; Toronto; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive training and ongoing专业发展

Job summary

Skin Vitality Medical Clinic in Toronto is seeking a friendly Front Desk Concierge to be the welcoming face of Canada's leading aesthetic treatments provider. You will deliver warm, professional service, manage check-ins and appointments, and support our busy clinics.

As part of a collaborative team spanning physicians and nurses, you’ll handle calls, payments, and patient information with accuracy. Availability includes mid to late shifts and occasional travel between our Toronto and Richmond

Qualifications

• Experience in reception, hospitality, luxury retail, hotels, medical clinics, spas, salons, or customer service is asset—but not required.

Responsibilities

• Welcome every patient with warmth and professionalism.
• Answer incoming calls with confidence, providing exceptional service.
• Schedule appointments and keep clinics running smoothly.
• Guide patients through check-in and check-out processes.
• Process payments and maintain accurate patient information.
• Collaborate with physicians, nurses, and clinic teams to stay on schedule.
• Maintain a beautiful, organized, welcoming clinic environment.
• Build lasting relationships by making every patient feel valued and cared for.

Skills

Customer service

Communication

Multitasking

Team player

Job description

Skin Vitality Medical Clinic in Toronto is seeking a friendly Front Desk Concierge to be the welcoming face of Canada's leading aesthetic treatments provider. You will deliver warm, professional service, manage check-ins and appointments, and support our busy clinics.

As part of a collaborative team spanning physicians and nurses, you’ll handle calls, payments, and patient information with accuracy. Availability includes mid to late shifts and occasional travel between our Toronto and Richmond