Patient Care Manager

Gentiva; Hamilton; On-site; CAD 100,000 - 126,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Care Manager to lead a high-performing hospice program. In this vital role, you'll manage patient care activities, ensuring quality and compliance with regulations while providing support to patients and their families. With a focus on compassionate care, you'll oversee clinical decisions and work collaboratively with a talented team. This full-time position offers competitive salaries and a comprehensive benefits package, making it an excellent opportunity for those passionate about making a difference in the lives of others. Join us in delivering exceptional care to those in need.

Benefits

Medical, Dental, Vision

Wellness Program

401k match

PTO

FMLA, ADA and other required leaves

Short/Long Term Disability

HSA Contribution

Mileage or Fleet Car Program

Cell Phone Reimbursement

Tuition Reimbursement

Qualifications

• 2 years of management experience required.
• 3 years of direct patient care experience in hospice or home care.

Responsibilities

• Manage and oversee patient care activities to ensure quality delivery.
• Respond to referrals and triage medical concerns professionally.

Skills

Patient Care Management

Clinical Judgment

Compassionate Communication

Regulatory Compliance Knowledge

Education

Bachelor's Degree in Nursing

Graduate of Accredited School of Nursing

Job description

Our Company

Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you'll join gifted colleagues who make a lasting difference in people's lives every day.

Overview

We're looking for a Patient Care Manager to join our team.

RN Clinical Manager - Hospice - FT - Mon-Fri - 8a-5p

- This is an office position - not remote.

- 2 years of Hospice RN Case Manager experience required.

- 1 year of Management/Supervisory experience required.

- BS in Nursing preferred.

Salary Range - $100,555 - $125,695

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Full Time Employee Benefits:

• Medical, Dental, Vision
• Wellness Program and Resources
• 401k match
• PTO
• FMLA, ADA and other federal and state required leaves
• Short/Long Term Disability
• HSA Contribution
• Mileage or Fleet Car Program
• Cell Phone Reimbursement (for eligible roles)
• Short Term Incentive (for eligible roles)
• Tuition Reimbursement

You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

• Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.
• Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.
• Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members.

About You

• At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting.
• Graduate of accredited school of nursing; bachelor’s degree in nursing preferred.
• Current Registered Nurse licensure in state of residence and requested employment.
• Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families.
• Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight.

We Offer

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO.
• Opportunity to Participate In a Fleet Program.
• Competitive Salaries.
• Mileage Reimbursement.
• Professional Growth and Development Opportunities.

Legalese

• This is a safety-sensitive position.
• Employee must meet minimum requirements to be eligible for benefits.
• Where applicable, employee must meet state specific requirements.
• We are proud to be an EEO employer.
• We maintain a drug-free workplace.