Patient Care Coordinator & Clinic Scheduler

Socket.dev; Halifax; On-site; CAD 25,000 - 36,000; Part time

Job summary

Lifemark Sport Medicine Canada Games Centre in Halifax, NS is seeking a part-time Care Coordinator to provide administrative support, patient intake, scheduling and billing services within a busy clinic.

You will collaborate with an interdisciplinary team to ensure smooth operations, greet patients, manage appointments, assist with forms, and help with accounts receivable. Prior medical office experience is an asset; strong communication and organizational skills are essential.

Qualifications

• Excellent communication and interpersonal skills with patients and staff.
• Strong organizational skills and good judgement.
• Ability to resolve billing issues across multiple funding sources.
• Remain calm under pressure in a busy clinic.
• Adapt to changes in clinic operations and processes.
• Self-starter who can work independently and in a team.
• Experience with booking and billing for WSIB, MVA, and private patients.
• Medical office experience is an asset.

Responsibilities

• Provide friendly, professional service to patients and team members.
• Answer phones, greet visitors, and deliver excellent customer service.
• Take detailed intake information on patients' first visit.
• Register new patients and assist with completing forms.
• Use electronic medical records and schedule future appointments.
• Suggest additional services or products in patients' best interest.
• Collect payments and follow up on outstanding balances.
• Complete clinic billing and accounts receivable follow-up.
• Produce end-of-day clinic reports.
• Support other duties as assigned by the Clinic Director.

Skills

Communication

Organization

Billing knowledge

Calm under pressure

Adaptability

Teamwork

Patient billing

Job description

Lifemark Sport Medicine Canada Games Centre in Halifax, NS is seeking a part-time Care Coordinator to provide administrative support, patient intake, scheduling and billing services within a busy clinic.

You will collaborate with an interdisciplinary team to ensure smooth operations, greet patients, manage appointments, assist with forms, and help with accounts receivable. Prior medical office experience is an asset; strong communication and organizational skills are essential.