Patient Care Coordinator

Dentalcorp; Ontario; On-site; CAD 40,000 - 60,000; Part time

Job summary

An established industry player in dental care is seeking a dedicated Dental Administrator to enhance patient experiences and optimize appointment schedules. This role involves managing patient inquiries, billing, and maintaining records while ensuring a welcoming atmosphere. Join a supportive team that values work-life balance and offers career development opportunities. With access to modern technology and a comprehensive benefits package, this position is perfect for those passionate about creating healthy smiles in a vibrant community. If you thrive in a dynamic environment and have a commitment to patient-centered care, we want to hear from you!

Benefits

Competitive compensation

Corporate gym membership program

Discounted home and auto insurance

Employee and Family Assistance Program

Career development opportunities

Work-life balance and flexibility

Access to modernized technology

Extended Health Benefits

Qualifications

• Minimum 1 year of Dental Admin experience required.
• Clinical background is considered an asset.

Responsibilities

• Make a positive impression on patients from arrival to departure.
• Manage patient calls, appointments, and inquiries effectively.

Skills

Dental Administration

Communication Skills

Customer Service

Education

High School Diploma

Tools

Dental Software

Job description

About Us:

Join the team at Dawson Dental Scarborough, where your expertise and commitment to dentistry will help us enhance the oral health and well-being of our community. Located in the diverse and dynamic neighborhood of Scarborough, our state-of-the-art practice is dedicated to providing exceptional dental care through personalized treatment plans and the latest technology. Our mission is to build lasting relationships with our patients based on trust and mutual respect.

If you're passionate about delivering high-quality, patient-centered care and looking to join a supportive and dynamic team, we want to hear from you. Help us create healthy, beautiful smiles while experiencing the energetic and multicultural lifestyle that Scarborough has to offer. Apply today!

Schedule: Part-Time

Sat 8:30-5:30pm

Sun 8:30-5:30pm

Monday 9:30-5:30pm

Tuesday 8:30-5:30pm

Wednesday on an as needed basis: 8:30-4:30pm

Benefits of Joining Our Team:

1. Competitive compensation
2. Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
3. Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
4. Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
5. Attend social and CE events to network with dental professionals in your community
6. Work-life balance and flexibility
7. Access to modernized technology to provide optimal oral care to patients
8. Extended Health Benefits

Responsibilities:

1. Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
2. Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
3. Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
4. Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
5. Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
6. Effectively manage the recall system and accurately maintain the patient database
7. Process referral letters and other patient correspondence upon receipt from the provider
8. Manage and file all patient records and charts
9. Demonstrate active listening and empathy to patients using effective communication skills

About You:

1. Minimum 1 year of Dental Admin experience
2. Clinical background considered an asset
3. Experience with Dental software

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.